Introduction
Hello and welcome to the second installment of this short series of flight reviews on Japan Airlines from October 2025–as usual, I'm very behind in posting.
After a fantastic week in Osaka, we headed up to Tokyo to spend a few days in the capital prior to heading back to the U.S. Although we'd been to Japan several times before we'd never taken the time to explore Osaka and I'm really glad we did this time–what a vibrant and dynamic city! It's more laid back than Tokyo, which I appreciated–it felt more like truly being on holiday. There's a short Osaka travelling bonus at the end of this review for those who may be interested.
In the past we'd always taken the train when travelling domestically within Japan, and I absolutely love train travel within Japan, but I was curious to check out JAL's domestic flying experience this time. It was surprisingly less expensive to fly between Osaka and Tokyo than to take the Shinkansen–even in Business class! I don't know if this is typical or if we just got lucky with a good fare booking early.
Routing
Flight reviews in this series
Enchainement de vols
- 1
- 2JL124 - Business - Osaka-Itami ✈︎ Tokyo-Haneda - Boeing 787-8
- 3JL16 - Business - Tokyo-Haneda ✈︎ Los Angeles - A350-1000


Getting to Osaka Itami Airport
While getting to our hotel above Osaka Namba station was very easy when we'd arrived at Osaka Kansai airport (KIX) with several nonstop options, getting to the smaller domestic Osaka Itami airport (ITM) was a little less direct as we had to take two trains from Namba, but of course being that it's Japan, public transit is very well developed and always convenient in the larger cities.

The second train was a cool monorail


And of course, in Japan, even the monorail is Kawaii


Check-in & Lounge
Once at the Itami airport monorail station, it's just a quick walk across an elevated footbridge to the main terminal.


With oneworld Emerald status, we were able to use the Japan Airlines First class check in lounge on the upper level, which was very nice and felt exclusive with friendly attentive service and a dedicated security lane.

From there we headed straight to the JAL lounge–the First class lounge, branded as the Diamond Premier Lounge, was off to one side of the desks, while the Sakura Business lounge was on the other side.

It's impressive that there are separate Business and First lounges in an airport that serves mostly domestic traffic. The Diamond Premier First class lounge was surprisingly large and not too crowded.



There were several different seating areas to chose from.


We got some good seats by the windows as there were great views of the action on the tarmac.



The food and beverage options were on the light side, as one would expect from a domestic lounge.


There were some hot options, but again everything was pretty light, nothing to really make a meal of.


Boarding
We headed to the gate a few minutes prior to boarding time. As usual, JAL only board 20 minutes prior to departure–It's always impressive seeing how quickly and efficiently Japanese airlines board full widebodies. In comparison, boarding is often chaotic in North America and it usually takes well over a half-hour to board a narrowbody aircraft.

Boarding is well-organised with clear signage for different boarding groups.


Being in Group 1, we were among the first to board.

The small 6-seat First class cabin looked really nice, but at more than 3 times the fare of Business class, the price premium didn't seem justifiable for a short 1-hour flight.


The Domestic Business class cabin, Branded as Class J, features cradle recliner seats in a 2-3-2 configuration on this 787-8.


We'd selected seats in the first row of Class J, which offer additional legroom and are typically reserved for oneworld Emerald members. The seat dimensions in standard rows is typical of domestic business class and long-haul premium economy cabins with a 38 inch (97cm) seat pitch and 19 inch (48cm) seat width.
I'd specifically reserved seats on the left side in the hopes of catching a Mount Fuji view on the way up to Tokyo.

Legroom is very good in the bulkhead row.

Cabin crew distributed little candies during boarding.

Each seat has access to a 110v universal power outless and USB-A port–there is also an additional USB port in the entertainment screen.

seat recline and legrest controls are off to the side where you'll also find the in-flight entertainment remote.

headphones are provided, even on such a short flight.

There are individual entertainment screens at each seat–the screens for the first row are on the bulkhead. I usually prefer screens in the bulkhead as long as they're large enough to see well, as screens in the armrest usually reduce seat width for passengers in the front row.


There's a decent amount of content when you consider these aircraft only operate domestic flights.




Cabin crew distributed JAL welcome gifts to the children on board towards the end of boarding. I really love how kid-friendly JAL are.

The cabin would end up being mostly full with only one of two seats open.

The Flight
It began raining as the aircraft pushed back from the gate–yikes, there go my chances of getting a good Mount Fuji view if it's cloudy and raining the whole way.

The safety video played on the screens as the aircraft taxied to the departure runway.



A quick 51 minutes of flying time would get us into Haneda ahead of schedule.


On domestic flights, JAL offer free Wi-Fi. There are detailed instructions on connecting to the Wi-Fi in the seatback pocket.



It was a short taxi time, and we were off.

A pop-up message on the IFE screens informs passengers that power outlets and Wi-Fi are available on the flight.

The Wi-Fi worked immediately after takeoff. It wasn't super fast–not recommended for streaming videos or uploading heavier media–but decent enough for browsing, messaging, and general doom-scrolling. And of course, the biggest positive is that it's free.




The legrest go up a decent amount, which is great for kids and shorter people, but less usefull for adults over 5'8" (173cm).


Ugh, doesn't look like I'll be able to see Mount Fuji 😔

As there was a bit of turbulence, the seatbelt sign remained on for most of the flight.

Cabin crew did manage a beverage service, but without hot items like coffee or tea to avoid possible burns with the turbulence. Service on domestic flights is very simplified–water, tea/coffee, or juice.

Will the clouds part enough just as we pass Fuji??

Nope!

As we descended into Haneda, it was clearly just as rainy in Tokyo.


We landed well ahead of schedule.

The rain made it difficut to see, but I'd assumed this was a special Osaka Kaiyukan aquarium livery with what looks to be one of their famous whale sharks. It turns out it is indeed a whale shark, but for Okinawa aquarium.

Haneda is sooo much more convenient than Narita. It was a quick walk to the airport train station..



…and then it was a quick direct train to our hotel.

After the lovely Swissôtel Nankai Osaka, we continued with another Accor brand at the new-ish Pullman Tokyo. Though not quite as fancy as the Swissôtel Osaka, the service was impeccable and so friendly, especially in the Executive lounge where the manager would take the time to chat with us every day and give us some local tips.





