Avis du vol entre Doha et London en classe Economique avec Qatar Airways

QTR

QR - Qatar Airways

Vol effectué le 17 août 2025
QR15
15:35 06h 40m 20:15
Appareil Boeing 777-300ER
Classe Economique
Siege 22A
jameswarrenoliver
761 · 30 · 3 · 28

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Super smooth transit after landing into BKK. Review also up for my BKK-DOH QR831 flight.


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Time to unwind in the Al Maha Lounge, courtesy of our PP membership through American Express.


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A clean and bright lounge. A little busy but we grabbed a table.


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Some great Arabic mezze on offer including delightful hummus pots and tabouleh.


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And this date and saffron crumble cake, delightful!


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Time to head over to our gate for the flight back to London Heathrow.


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C19 for us and a very slow boarding process ensued. Another delayed QR departure. Two in a row never fills me with much confidence.


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Our aircraft for today is this Boeing 777-300ER (A7-BEW) taking us back to LHR.


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Then we were boarded onto an airbridge with zero movement and zero air conditioning. I love a game of boarding NOT boarding!


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Our seats home, 22A/C, a pair of two located at the rear of the first Economy cabin. Definitely snag these if travelling as a couple!


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Pre-departure and the crew handed out a refreshing towel. The cabin crew were much warmer on this flight than our first encounter on QR831.


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And due to the temperature on-board, the crew asked all window shades to be closed and complimentary water was handed out.


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QR's operation never ceases to amaze me. It's huge!


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Goodbye DOH! A great airport experience for sure.


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I like smaller Economy cabins, be it psychology or not, they make the journey feel more spacious and private.


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Me testing Starlink. This is a GAMECHANGER. 261mb/ps download. My husband streamed the football on the Sky Go app flawlessly, whilst I backed up 85GB of footage with total ease.


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A drinks service started. I opted for a bloody mary and this came with a pack of sour cream and onion crunchy corn. I'm not a fan!


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Then time for dinner. A meatballs, gravy and mash with vegetables. We both had the same. Nothing special, sadly. I'm really disappointed with Qatar Airways. Especially an airline that brands itself as a "5-star airline". I'd beg to differ.


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The starter was this mash up of vegetables and seeds. I'd like to ban all forms of quinoa, seeds, and vegetable salads as starters. There's so many other interesting dishes that QR could serve. What about a small pot of hummus and some Arabic breads or other type of mezze. Stay true to your heritage and roots!


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And this chocolate, cookies and cream brownie pot. Very sickly and almost "synthetically-sweet".


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The lights then started to dim and I managed to bag a few hours sleep.


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The toilets were much cleaner on this leg of the journey, BUT…


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…there was NO running water to wash your hands!


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I thought this view was beautiful. Flying is the only place where all your problems dissolve. It's the most carefree place in the world.


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Before arriving into LHR, a light snack was served.


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A warm lattice pastry. Greasy, fatty and poor. I took one bite and left it.


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As we approach LHR, we catch the last moments of daylight as the sun begins to set.


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And with that, we were down!


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This experience flying with QR from BKK-DOH-LHR was really poor. I don't know what I expected but there was some expectation for them to, at least in part, to deliver a world-class service when in reality, what we received was something completely different and very lacklustre. Have you flown QR recently? Let me know your thoughts. Perhaps this was just a real off day for QR or part of something much bigger? Curious to know your thoughts.

Tout afficher

Notes des produits

Compagnie aérienne

Qatar Airways 4,9

  • Cabine5,0 / 10
  • Equipage5,0 / 10
  • Divertissements7,5 / 10
  • Restauration2,0 / 10
Salon

Al Maha Lounge8,8

  • Confort9,0 / 10
  • Restauration9,0 / 10
  • Divertissements8,5 / 10
  • Services8,5 / 10
Aéroport de départ

Doha - DOH9,8

  • Fluidité10,0 / 10
  • Accès10,0 / 10
  • Services9,0 / 10
  • Propreté10,0 / 10
Aéroport d'arrivée

London - LHR8,5

  • Fluidité9,0 / 10
  • Accès8,0 / 10
  • Services8,5 / 10
  • Propreté8,5 / 10

Conclusion

Today, I’m flying Qatar Airways’ Airbus A380 from Bangkok to Heathrow, via Doha — a route operated by what’s often called "one of the world’s best airlines". But as you’ll see in this video… this flight was anything but impressive.

From tired cabins and poorly maintained toilets to disinterested crew and lacklustre service, this experience fell miles short of the reputation Qatar Airways has built. I’d imagined something truly world-class — but instead, it felt like any other ordinary long-haul flight, in fact, something worse than average.

Join me for the full review as we cover every part of the journey: from check-in in Bangkok, to transiting through Doha, to our eventual arrival in Heathrow — including the onboard meals, in-flight entertainment, seat comfort, and overall service. Was this just an off day, or has the magic of Qatar Airways begun to fade?

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Commentaires (3)

  • Hi, thanks for sharing!

    While it didn’t seem like your flights were great, I have to say I’m a bit confused about your 4/10 score on entertainment. Surely with such good wifi should be 9-10/10 no? Additionally with the “warmer cabin crew on this flight”

    Just curious, as I agree that QR has slipped in many different ways, but credit where it’s due with starlink!

    Anyways, thanks for sharing and safe travels!

    • Hey! Apologies, score changed to reflect Starlink. It showed the same as my first flight (my fault there). No issues with the Oryx system or Starlink (a game changer) but as discussed, certain enhancements like the meal section, that was blank, could be detail-driven to improve the customer experience. Appreciate you watching and reading!

  • Even i felt there is something missing in Qatar Airways, it is quite interesting that the service is like hit or miss whether it is soft or hard service.

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