Review of United flight from Chicago to Houston in Business

UAL

UA - United

Flight taken on 14 August 2013
UA395
17:00 02h 40m 19:40
Class Business
Seat 6H
AznWrldTrvlr
3,972 · 54 · 4 · 0

Thanks you Ladies and Gentlemen for joining me on this final portion of an amazing birthday trip thanks in part to the thousands of airline miles I had collected and maintained as a young adult.
So far you can check out previous portions of this trip from the following links:
For those who are joining us today and have not checked out my other reports of this trip, feel free to check among the following:
Flight 1 - UA 007 IAH - NRT
Flight 2 - TG 661 HND - BKK
Flight 3 - TG 471 BKK - SYD
Flight 4 - TG 472 SYD - BKK
Flight 5 - LH 783 BKK - FRA
Flight 6 - LH 1234 FRA-VIE
Flight 7 - OS 65 VIE - ORD
I had arrived on OS 65 from VIE and it was the first time I had gone through US CBP at ORD. As an airport enthusiast, I had always wanted to experience going through ORD as my port of entry. It had been years since I had checked out ORD, especially once UA and CO had merged into the brand new UA. I had built in plenty of time between flights, especially when I would get to try another first, try out sUA’s 763 with IPTE.

photo null_zps56608d71


AB, AZ, AV, OS, SK, EY, and AM counters at T5

photo null_zps77e9b92c


AF/KL counter

photo null_zps31905748


LX, CX, OS, and F9 counters

photo null_zpse62ca146


Wish I was flying back to VIE on OS right now!

photo null_zps0f66f2c3


Empty MX counters, surprised they did not remove the logo. EI, VS, KE, and LO counters
Since I could not venture beyond security, I figured I make my way to Terminal 1 and see if I could relax a bit in the United Club. I jump on the landside train and get off at Terminal 1. Since this was peak summer travel time, there were long lines all over the place. I patiently stood in line for almost an hour. It could have been longer until they decided to open up another lane. All lanes were now open. I make it through airside and welcomed by another sea of humanity at ORD. Now airside, my first stop … Garrett’s!

photo null_zpsd59959b0


I've got some time till my flight to IAH

photo null_zps29e757d1


Welcome to the craziness of Concourse B!

photo null_zpse57eb691


Yum! Garrett's!!!
With some Chicago Mix in tow, I headed to Concourse C where I would utilize that United Club and would later depart from.

photo null_zps44dc591f


Heading underground

photo null_zpsf0f6ccf6


Blurry … the underground walkway

photo null_zpsb679c9b8


Entrance into UA Club in C
No questions asked from the lounge dragons. I gave them my OS-printed boarding pass to scan and they let me in. I arrived to another rather busy scene inside the club. I manage to find a few solo seats. I noticed a couple of people who traveled with me on OS.

photo null_zps2d826f42


My stuff while resting at the UA Club in C

photo null_zpsd5631df8


Packed UA Club in C
I stayed about an hour longer, around the time the lounge had started to quiet down. The convenient thing about this club was that it was just a couple of steps away from the gate. When I walked outside, the concourse still had those waves of sea of humanity inundating the concourse. As much as I wanted to have walked around, I had started to get tired and just wanted to get on board that plane and make it home. Wish I had picked up some pizza as I thought I would not eat on the flight.

photo null_zps2fab7c44


On my way to my gate

photo null_zps163cbdbe


Departing from C20. Are they going to be changing the gate signs like this one now? You can see the difference between the electronic signage from the older one at C21 and the newer one C20.

photo null_zpse4ffff48


This is a CM codeshare
I get to the gate and notice a bit of a line start to form.

photo null_zps6678985d


I'm in Group 1 today

photo 606590b6-7eaa-491b-a64b-cfa8a77d7cb2_zps469d3080


Passbook Boarding Pass for ORD-IAH

photo null_zpsfbef80d7


AA 77W passing by
After spotting my first AA 77W, the agents at C20 started the call for pre-boarding, starting with Global Services passengers. They called up three names and escorted them onto the plane; I assumed they were the special Global Services passengers. A few minutes later, they called for Group 1. I remember when booking this flight, they had seats open for F, but for such a short flight and the additional amount of miles to spend, I was looking forward to trying out sUA’s J seat. I should have gone for the reverse direction, but when looking for seats, surprisingly the only open aisle seat was the forward-facing one. After I had scanned my boarding pass from my mobile phone, the agent saw my hand-carry and said it would not fit in the overhead. At that point I started to get tired and did not feel like I want to argue. I had them gate check it. It was not as fancy as when LH gate-checked my bag from FRA-VIE using an actual computer-generated baggage tag with priority than just a flimsy hand-written one.

photo null_zpsdf5fe105


First time in a UA 763 with IPTE
As boarding got underway, I started getting tired and would slowly doze off and on. Finally I could actually hear them closing 1L, didn’t think it would be that noisy to hear that sliding door close. Once closed, the FAs took their positions during the safety demonstration. I don’t know if they adopted sCO’s practice of standing throughout the cabin during the safety video, but they used a couple of extra FA’s in the J class for those passengers sitting in the reverse position.

photo null_zps42a49935


Our flight path for today with a scheduled flight time of 2h 7m.
After the inflight safety video, the captain welcomed us on board and let us know of a delay in the flight. IAH had been a band of of thunderstorms go through the area and airspace had closed but was soon to reopen. We would wait in the penalty box while we would wait for clearance. In the meantime we could use mobile phones and he would turn off seat belt sign. With that I reclined my seat to a full bed and slept a bit. Also for those wanting to keep up with the details, he would turn on Channel 9.
About 30min later I woke up to the sounds of the crew getting ready and then an announcement from the Captain. He informed that we would be cleared for take off with a slightly longer flight time to avoid flying into the storms. Our new flight time was 2h32m. With that, everyone got ready, anxious to get home.
We were airborne at 17:32 and I put my seat back into bed mode. I could hear the lead FAs welcome but it sounded like the teacher on a Peanuts animated cartoon. I was also coherent enough to order a water during first drink service, but fell back asleep during meal.

photo null_zpse9909304


Water received in a CO glass
I woke up again from the noticeable signs of my stomach growling from the smell of food. I could smell the distinct smell of peppers and cumin; I knew my journey would be ending soon. I returned my seat upright and headed to the lavatory. The cheery FA working my section said Good morning! Didn't know if I should have woken you up for a meal, but now that you're awake, would you like one? I smiles yes and she said it would be a burrito. I laughed and said I would try it.

photo null_zps56a0faa8


Blah! Salad and a burrito.
I laughed when I saw it. She asked what was funny. I wanted to have said doubt this would be good, but instead I told her about doing an around the world trip and this would be my flight home with my last meal on the plane a burrito. She wished me buen provecho and in kind I said gracias.

photo null_zps60c1d662


UA and CO glasses, side-by-side. I wonder how many CO stuff is still floating around the system.
Rather than take a direct southern route down to IAH, we flew towards AEX where we were places in a holding pattern circling around AEX. IAH had shut back down for a bit as another band of thunderstorms passed through from the north. We now had to wait for clearance to arrive from the southwest. The pilot asked for FAs to start their preparations for landing as we may encounter strong turbulence into IAH. While they made their preparations, we would now head into the Gulf of Mexico and then head to the airport as if we were coming from SAT.
Approach into IAH was bumpy but not drastic. We landed around 20:35 and docked at a wide-body gate in the higher E gates at 20:43. I figured my bags and my parents would be a bit delayed, I enjoyed a leisurely walk to baggage claim to notice any delayed arriving and departing flights.

photo null_zpsf6d842ac


Heavily delayed flight info for UA 395 ORD-IAH.

photo null_zpsa6e1778c


Flight route, though does not show the circling around Louisiana.

photo null_zps8b0fa791


Collection of Flying app stamps!

Display all

Product ratings

Airline

United 5.8

  • Cabin7.0 / 10
  • Cabin crew6.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering5.0 / 10
Lounge

United Club (Concourse C)5.9

  • Comfort5.0 / 10
  • Meal/catering5.0 / 10
  • Entertainment/wifi7.0 / 10
  • Services6.5 / 10
Departure airport

Chicago - ORD4.0

  • Efficiency2.5 / 10
  • Access5.0 / 10
  • Services5.0 / 10
  • Cleanliness3.5 / 10
Arrival Airport

Houston - IAH6.0

  • Efficiency6.0 / 10
  • Access6.0 / 10
  • Services6.0 / 10
  • Cleanliness6.0 / 10

Conclusion

Thanks y'all for joining me on this itinerary of a lifetime! I finally finished this trip series just in time to start my next trip series that includes two separate itineraries. I hope y'all stay tuned for them. Again comments are welcomed.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

0 Clap

AznWrldTrvlr 's latest reviews

Comments (4)

  • Thanks for sharing this TR and for the whole series. That's awesome that you got a Internationally configured 763 on a domestic flight. Definitely makes an ordinary route like ORD-IAH more comfortable! LOL @ the burrito...typical UA Domestic First catering. But the essential thing is that they actually serve a meal on a 2.5 hour domestic flight. Looking forward to the new series.

  • Thanks to you for taking us on this long journey ! It must have been a wonderful experience.

    ORD is not my favourite US airport as it seems to be always crowded but I like the colored underground section.

    As Kevin said you were lucky to get this cabin version on a domestic flight as it improves comfort and the global experience. The seat and IFE seem to be good.

    A Burrito can be a good option and considered the flight time. I guess it would be ok for me.

    The real glasses with Continental and United logos are nice ( the Continental ones are going to be collectors soon !)

    The FA grade seems a bit hard as your FA looks attentive and nice in your comments.

    Lookinf forward to your future FRs !

    • I think that after having flown TG in premium cabins, even great service on a US carrier can seem disappointing.

  • Great report onboard the new UA business class! What's the app on the last picture??

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?