Review of American Airlines flight from Washington to Miami in Domestic First

AAL

AA - American Airlines

Flight taken on 10 November 2025
AA1232
05:59 02h 41m 08:40
Seat
shivpilot14
211 · 9 · 2 · 11

Check In and Security


I was running late to the airport this morning because my originally reserved uber driver gad canceled the ride on me for some reason. So I had to wait for another driver to pick up the ride. So my review of the DCA ground experience will be less than detailed, sorry about that!

I arrived at the airport at 5:05 am. I immediately proceeded to the priority check in desk for American which is all the way down by the Alaska Airlines counter. I’ve always wondered why the airport didn’t switch this with the JetBlue counter to make it easier for AA to all be in one place. I know that it was down that way because it also used to be where the American Airlines Shuttle check in was, and was positioned for easy access to the shuttle gates, but the Shuttle hasn't been around, and Project Journey has also been completed for a few years now…

There was no line to check in, so I decided to get my boarding pass printed quickly. The friendly agent printed my boarding passes and sent me on my way.

AA uses the South security checkpoint at Terminal 2. Due to the government shutdown, there was a line, even at 5:00 am. Even with Clear and Precheck, it took me 20 minutes to get through TSA.

By the time I got through security, my flight had just begun boarding. So even though I had Admiral’s Club access because I’m flying in business class internationally, I didn’t use that and went straight to the gate.


Boarding, the Cabin, and Seat


We were boarding out of gate C32 today.

The American 737 MAX 8 is arranged in a 2-2 configuration. The seats feature 37 inches of pitch, 20 inches of width and 4 inches of recline.

This seat had one window all to yourself and one window ahead and one window behind that were in between and kind of “shared.”


photo seatbackphoto window

At 5:33, I was asked if I wanted a pre departure beverage. I went with some orange juice.


photo pdb

I decided to check out the IFE while boarding was being completed. AA doesn’t have any seatback screens on any of of its narrowbody fleet with the exception of the A321T and the A321XLR, and has no plans to install them anytime soon. In fact, the airline made the decision to remove all of the seatback screens in 2020.

American does have free personal device entertainment, and does have seatback device holders, which is nice.

I used my iPad for the personal device entertainment and noticed that they have a very large selection of movies and tv shows. The list under “all movies” listed 410 movies and from what I saw, there was a good amount of variety in terms of genres and new and old titles. I decided to watch Pirates of the Caribbean.


photo ife

Additionally, WiFi was available for purchase at a whopping $20 for the whole flight or $15 for one hour. It always amazes me how much AA charges for WiFi- especially since United only charges $8 for MileagePlus members and Delta only charges $5 for SkyMiles members for the entire flight.


Taxi and Takeoff


At 5:51, the captain came on to welcome us aboard and announced our flight time of 2 hours 28 minutes.

At exactly 5:59, the boarding door was closed, safety demonstration began, and we started our pushback.

At 6:13, we began our takeoff roll down runway 1. I got a nice view of Washington, D.C.


photo takeoff-view

At 6:20, we reached 10,000 feet indicating that we were well on our way to Miami.


Cruise


At 6:28, a hot towel was distributed.

At 6:35, the not-so-friendly flight attendant came by to offer drinks and confirm meal orders. I say not so friendly because there was no real service-orient to his conversation. He just came by and said “drink?” When I said “orange juice, please!” He said, “you ordered the fruit plate.” And moved on without even giving me the chance to object if that wasn’t correct.

American allows you to preorder your meal beginning 30 days before departure in premium cabins. There were only two choices, an omelette and a fruit and yogurt plate. I decided to go with the fruit and yogurt plate because (1) eggs generally aren’t great on airplanes, and (2) I knew I’d be having a more substantial meal in the flagship lounge in Miami on my layover.

At 6:45, my meal arrived, again with no pleasantries exchanged, just handing us the tray. This meal was not substantial at all. It’s a few slices of melon (some of them were so hard it was inedible. Some Chibani Greek yogurt, big wow. And a small packet of granola. I finished it within 5 minutes.


photo meal

At 7:05, our trays were cleared. Again, no interaction. He just pointed at my tray table. And of course, there was no offer of a refill on our drinks.

Big shocker here, I know, but we never saw the flight attendant after that. I settled in to just watch movies on my iPad until the end of the flight.


Descent and Arrival:


At 8:18, we began our descent into Miami, with about 25 minutes remaining in flight.


photo descent-pic-1photo descent-pic-2

We touched down on runway 26R at 8:44 am and began our taxi into the runway.

We parked at gate D16 at 8:59 am, 19 minutes behind our originally scheduled arrival time.


photo landing
Display all

Product ratings

Airline

American Airlines 3.8

  • Cabin6.0 / 10
  • Cabin crew2.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering2.0 / 10
Departure airport

Washington - DCA7.0

  • Efficiency6.5 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness5.0 / 10
Arrival Airport

Miami - MIA6.4

  • Efficiency6.0 / 10
  • Access6.0 / 10
  • Services7.5 / 10
  • Cleanliness6.0 / 10

Conclusion

I hate to say it, this flight wasn’t good. The crew was unfriendly and the meal was extremely disappointing, which is most of what a first class review is based upon domestically, and American really failed here. The flight attendant serving first class made no effort to make a decent interaction with us, and it really seemed like he would’ve rather been anywhere else on the planet than working this flight.

Don’t get me wrong, I’ve had crews on other airlines that were less than proactive, but this guy’s negative attitude really showed. And I don’t know why but this seems to be the case more with American than with other carriers.

The meal service was also not good. It wasn’t substantial at all. According to my calorie-counting app, the meal was 187 calories. Which is nothing. It’s sad when my two glasses of orange juice were more calories than the meal.

Also the price of WiFi is just ridiculous.

Now to the good parts. The seat is a standard MiQ first class seat and is comfortable. The lack of seatback IFE leaves you wanting more, but with AA’s substantial offering of selections through personal device entertainment, you really don’t need it. I also liked that there’s a device holder on the seatback, which at least allows you to keep your device at eye level and leaves your tray table free.

Another good part was how easy the ground experience was at DCA. Other than security taking forever due to the government shutdown, which isn’t AA’s fault. The priority check in area was fast and the agent was super friendly.

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Comments (2)

  • Interesting to see the Collins Aerospace MiQ seats with a plastic back and a seatback holder!

    I'm used to El Al's Business class MiQs, which don't have this seatback device holders, which actually caused me a problem choosing between my IFE and my meal.

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