Review of Thai Airways flight from Hong Kong to Bangkok in Business

THA

TG - Thai Airways

Flight taken on 10 January 2024
TG607
20:42 03h 00m 22:42
Class Business
Seat 19A
jettoajet
2,997 · 91 · 7 · 21

Intro


The next portion of my around-the-world segment would consist of flying on my favorite airline in the world from Hong Kong to Bangkok on their 777-300ER. Following a fantastic three days consisting of staying at the Four Seasons, getting a suit made, taking the star ferry, and enjoying Pizza Express, it was time to head back to Bali. 

Here is a look at the Four Seasons in Hong Kong, another fabulous hotel, although not quite as good as the one in Jakarta





All in all, there is a reason why Thai Airways ranks as my number 1 airline in the world. This flight was nothing short of spectacular. From the second I stepped onboard, I was transported into a world of luxury with comfortable bedding, unbelievable service, free-flowing Laurent Perrier, and a decent beef cheek for dinner.

Let's get into it! 


Routing



There is more to come soon, bare with please🙂


How I Booked


There are a couple of different ways to get from Hong Kong to Bali with the most direct being the Cathay Pacific flight into Denpasar. However, Cathay Pacific is stingy about releasing business-class award space to Bali, so I decided against them. Thankfully, United has some space to fly on Thai Airways in business class with an overnight layover in Bangkok for 28.8K miles. Not a bad deal at all.


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Unfortunately, United has devalued awards around Africa/Asia in Business Class, as well as their International First Class when departing/arriving from the Americas. The cost of awards around Asia now costs 82.5K miles in Business Class, which is simply disgraceful. 


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Getting To Hong Kong Airport


Hong Kong is a little of a way outside of the city, not like Dakar, where it's almost two hours, but still quite a way. Once I had my fitting done for my suit, I ordered an Uber to head back to the Four Seasons. However, as my Uber was 2 minutes away, I found the most unbelievable bag that displays my personality perfectly. See below😅.


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It was approximately 20 minutes before I arrived downtown, and since I had the time, the train sounded like a good idea😁, not before meeting my mum for a quick coffee to say adios. 


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Trains have always been a fascination to me, so I thought, why not? It turned out to be both cost-effective and efficient on the ride over to the airport. Just over 30 odd minutes later I want to say, the train pulled into the station where we disembarked.


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The Lounge (S)


First stop the Plaza Premium First Lounge which TG provides customers access to in J 

The Plaza Premium First Lounge is a perfectly acceptable lounge for a short visit to the airport. However, if you are planning on staying longer than an hour, I would highly recommend checking out other options. For example, if you are flying on Thai Airways, head over to the Singapore Airlines Krisflyer Lounge, or if you are flying an Oneworld carrier, check out the Cathay Pacific Lounges!





Next up the Singapore SIlverKris Lounge 

The Singapore Airlines SilverKris Lounge in Hong Kong is better than the Plaza Premium First Lounge next door. With good seating, a decent selection of food, friendly service, and a multitude of alcohol offerings, I could certainly spend a couple of hours here. However, the lounge is on the cramped side. I wouldn't recommend heading to the airport extra early to experience this lounge, but it's perfectly okay for a short duration!





Boarding


Just like that, the 8:00 pm boarding time started right on the dot. Seeing as I was unbelievably excited to step onboard this aircraft, but also a little sad as my mum and I's trip had come to and end, I rushed down the jetbridge as the first onboard.


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Once onboard, the Thai Airways hospitality began the second my first foot hovered above the aircraft. In the sweet Thai voices with incredible smiles, it was a warm "welcome onboard." 


The Seat/Cabin


Thai Airways has two subsets of 777's operating, featuring two different configurations. Three aircraft are outfitted with 8 First Class Suites (which I have reviewed), while the other active 12 are configured in a 2 class setup. These 17 jets have 2 business class cabins, the first one containing 24 seats in a 1-2-1 configuration. 


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The second cabin has the same setup but with only 18 seats. 


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Upon entering my favorite airplane, which is currently operating, I made a quick right to find a beautiful-looking, empty cabin. Thai Airways, the seats might look a little antique, but I love the purple!


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As I was sitting in 19A, the first row of the second cabin was on the right-hand side, and it was easy to locate my seat. In fact, it would have been harder to locate another seat😂.


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The first thing I noticed (the last time I flew this plane was to pick up the LV bag pictured above in Beijing) was the location of the tray tables. Oftentimes, the tray table in business is located in a tedious position, but not on Thai Airways 🙂.


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To the right of me lay a few seat controls, as well as the remote for the IFE. Dated, of course, but they did function perfectly. 


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A small light was accessible just above the mini table on the right-hand side of the seat. The one thing I will mention is that the power ports were in a peculiar place, right at the bottom of the seat. 


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IFE/Amenities


Thai Airways, you have my heart once again. Waiting at my seat was a plush pillow and a thick but comfortable blanket. From my recollection, this is the foundation bedding that is found on long-haul routes, although I am not 100% on that. 


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Also featured were the standard-issued AKG headphones. If you have flown United Polaris and American Airlines business class, these headphones are right in the middle of them.


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The IFE summed up Thai Airways as a whole. A little bit dated, yet still functioning and somewhat charming with a touch of swagger. The options were decent, but nothing to write home about.


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USB ports were located underneath the screen, which did look a touch out of place. 


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Departure


Now that the heavy lifting is out of the way let's get into the fun flight review!

Not even a minute before taking my seat 19A, the FA taking care of me came over with a hot towel, introduced herself, welcomed me personally onboard, and offered me a glass of champagne. I mean, if you're offering, I can't really say no 😜.

Additionally, she informed me that only one other person would be in this cabin for the flight. I love how the Thai Airways hot towels are branded!


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A few moments later, a freshly opened bottle of Laurent Perrier was waiting at my seat in a TG branded flute! Talk about sublime service! 


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Enter text here…


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All strapped in, the captain came on to announce our flight time of 2 hours and 20 minutes over to Bangkok this evening. 


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We pushed back a couple of minutes behind schedule, and as it turned out, we were parked right next to the BA 787-8 that would be flying my mum over to London that night. So close, yet so far. 


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And off we go!

I'm not quite sure what got into the captain, but I am all for it. I've seen some quick taxi speeds before, but on my app it shows that we eclipsed the 30 knots mark heading out to the runway. I think the captain had reservations for a nightclub that night, or maybe they needed the plane for another route (more likely). 😅 Or maybe slots? It was just so quick. 

As it would turn out, once we got to the runway, we ended up holding for 10 minutes 😂. My initial thought was that he exceeded the 35-knot taxi limit, and the ATC was angry, but my imagination likes to play games.😂

Well, we waited, and waited, as planes kept taking off.


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15 minutes later, it was our turn on a cloudy night in Hong Kong.  




Following our short takeoff roll, as this was a 2-hour flight on a virtually empty 777-300, it seemed that we had leveled out at somewhere between 4,000 and 7,000 feet. I don't fly out of Hong Kong a lot, so not sure if this is the norm. For the first few minutes, I wasn't concerned, but as I kept seeing actual boats for 10 minutes straight, I started to worry. Was there an engine failure? Hydraulic Issue?

It turns out that I was a melon as 10 minutes after the GE-90's fired back, and we began our ascent.

A lot of people don't know this about me, but I actually used to suffer from a fear of flying for 18 months after I came close to death in the seaplane crash in Syndey (more on that when I review UA from Sydney-LA, but basically was supposed to be on the flight after). At times, I would have panic attacks.


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Meal Service


As soon as we hit 10,000 feet (which took a bit of time), the crew snapped into action.


The menu for tonight's flight consisted of three main options. Naturally, as I usually eat beef for breakfast, lunch, and dinner, I went with beef cheeks with brown sauce.


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By 18,000 feet, the Laurent Perrier had made it to my seat. 😁 (I think there is a mutual attraction between me and champagne🙃). I continued indulging in a good movie


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This tray table is fantastic. With a little pull and a rotation, it comes down to produce a surface that is large enough to work with a laptop while storing a drink next to it. To add on, it swivels out in case you need to use the restroom (or break the seal) during the flight😂.


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I am unsure as to why the quality of the pictures is so grainy🤔.

My main course was presented about 35 minutes after takeoff. The starter didn't look that appealing, and seeing as I needed some rest, this sounded like the better option.

All in all, the meal was on the better side of the Thai Airways spectrum. The beef was tender and flavorful, while the garlic bread put the cherry on top.


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Everything on Thai Airways is branded, including the salt and pepper packets. One thing I would love is for Thai Airways to introduce something similar to the Virgin Atlantic Salt and Pepper shakers.


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My Laurent Perrier and garlic bread was kept topped off throughout the flight😅.


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Rest Of The Flight


With an hour and a half left until Bangkok, I reclined my seat into bed mode and decided to take a little rest. The bed was very comfortable, and one of the most comfortable business class seats I have had a nap in. 


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The footrest is quite wide and deep on all of the seats, not just the bulkhead.


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Arrival


Thankfully, the cabin crew allowed me to sleep until we were on almost final descent. Waking up to the bright lights of Bangkok, there are certainly worse places in the world to be😉.


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We touched down ahead of schedule and motored off the runway at a rate of knots. It felt as if we were on a rollercoaster taking corners at 20 knots (if my memory serves me right, and most likely overexaggerating). I am all for it, as we ended up pulling into the gate ahead of schedule.


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The crew came around to thank me for flying Thai Airways and to say that they hoped to see me again. Gosh, I love the crew on Thai Airways, always and beyond, even in economy (which I have also reviewed on this site). 


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A gate, or so I thought. No! A remote stand for a 777-300? At Bangkok? On the national carrier? Are you taking the mickey?

To be honest, it wouldn't have been that big of a deal until I forgot to take a picture of the beautiful beast that flew us here. 


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Bangkok has a dedicated immigration line for business and first-class passengers. Within a matter of minutes, I was on my way to my hotel! 


As always thank you for reading, and I hope you enjoyed! If you want to read more about the Four Seasons, feel free to check it out on my blog!

Display all

Product ratings

Airline

Thai Airways 9.3

  • Cabin9.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering9.0 / 10
Lounge

Plaza Premium First6.9

  • Comfort7.0 / 10
  • Meal/catering6.5 / 10
  • Entertainment/wifi7.0 / 10
  • Services7.0 / 10
Departure airport

Hong Kong - HKG7.8

  • Efficiency8.0 / 10
  • Access8.0 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10
Arrival Airport

Bangkok - BKK8.1

  • Efficiency9.0 / 10
  • Access8.0 / 10
  • Services8.5 / 10
  • Cleanliness7.0 / 10

Conclusion

Flying from Hong Kong to Bangkok on Thai Airways was an absolute treat; even saying that is underselling how good it was. Having one other person in the cabin, out-of-this-world cabin crew, great quality champagne that was refilled without request, and good food, sign me up for more and more. For 28K miles, this is certainly one of the better redemptions that I have utilized. The cabin itself is conflicted across the aviation world, but personally, I love its rustic charm, and the seats are very comfortable.

If I could be nitpicky, I would love to see little salt and pepper shakers. Everything else is so premium that it almost feels out of place. Also the lack of wifi, which I forgot to mention earlier.

No, I am not sponsored in any way by Thai Airways. However, the moral of the story is to book Thai Airways! 😁👍

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Comments (7)

  • Hi, Jettoajet.

    Great F-R as ever. And another Four Seasons! Are you part of the scouting team for HBO's White Lotus? 👀

    TG looks reliable an option as ever, even though not the most competitive. Hopefully their 45 recently ordered Dreamliners will come with new seats in all cabins (not sure when they'll join the fleet, though). I've toyed with the idea of moving to SE Asia to be closer to my brother, and Bangkok is among the candidate cities I'd quite like to entertain.

    The menu for tonight's flight consisted of three main options. Naturally, as I usually eat beef for breakfast, lunch, and dinner, I went with beef cheeks with brown sauce.

    They offered foie gras for J passengers? That's a first!

    Do you happen to know if TG loads content from local cinema? Thai films are quality.

    Thanks again for your F-R! Always a delight 😊

    • Hi Razza! Thanks for stopping by again, and for your comments!

      another Four Seasons! Are you part of the scouting team for HBO's White Lotus? 👀

      I wish! Imagine how cool that would be 😂 (or is that secretly your job?👀). Although if they are taking suggestions the one in Cap Ferrat would fit the show perfectly imo👀.

      Hopefully their 45 recently ordered Dreamliners will come with new seats in all cabins (not sure when they'll join the fleet, though).

      It's almost crazy to see the turnaround of TG. 2020 filed for bankruptcy and is now reporting a 5.800 million baht profit in Q2 of 2024 while ordering 45 new Dreamliners. Very exciting stuff, and I agree with you, I hope they install new seats in all cabins as they could potentially get back to their glory days if so.

      I've toyed with the idea of moving to SE Asia to be closer to my brother, and Bangkok is among the candidate cities I'd quite like to entertain.

      What are the other options on the table? Bangkok is certainly a fun place, and a great base😅. Jakarta perhaps since I remember you saying you speak Bahasa?

      They offered foie gras for J passengers? That's a first!

      I actually missed this on the menu, so thank for bringing this up😂. TG does really well on catering in J, especially starters. A friend of mine flew them to London a few months ago and also got Foie Gras. Never heard of another airline doing this either😅.

      Do you happen to know if TG loads content from local cinema?

      They do load some, can't remember how many exactly though. Never seen one, any particular one you would recommend?

      Thanks again for your F-R! Always a delight 😊

      Thank you for your kind words, and glad you enjoyed the read! Have a wonderful day🙂.

      • Hi, Jettoajet!

        Although if they are taking suggestions the one in Cap Ferrat would fit the show perfectly imo👀.

        Oh, consider me a fan. Went there last year, and the spa really is as good as they say. Maybe next season?!

        What are the other options on the table? Bangkok is certainly a fun place, and a great base😅. Jakarta perhaps since I remember you saying you speak Bahasa?

        I do! But I don't know if I see myself living in Jakarta... or Indonesia at all 😶. Other considerations are KL (Batik Air Malaysia makes an interesting alternative to MH's 737 MAXes without PTVs) and Singapore. I already have friends in Singapore, but I wonder if it's "too sterile" for me 😅😅

        Never seen one, any particular one you would recommend?

        Social media posts from my SE Asian friends/family all sang praises about "How to Make Millions Before Grandma Dies", "Pee Mak", and another film I can't remember the title of but it's about an up-and-coming chef taking on an established name. Now that I think about it, I should really consider investing in Thai production houses if the opportunity presents itself...

        What next? 1 more TG then double QR to conclude this series?

        • Hi Razza,

          Went there last year, and the spa really is as good as they say.

          Ohh, I am so jealous you were there last year 🙃, haven't been in a minute. The spa truly is extraordinary, as you say (although I was only told that from a family member), and the views, of course 😅.

          I already have friends in Singapore, but I wonder if it's "too sterile" for me 😅😅

          KL sounds nice and so does Singapore. Like you say though, Singapore is very sterile, and I could definitely never live there (unless SQ released an unlimited business class ticket and could leave every weekend). Will be excited to see where you end up if you do move! Defo update!

          all sang praises about "How to Make Millions Before Grandma Dies",

          I'll have to check out your recommendation and get back to you!

          I should really consider investing in Thai production houses if the opportunity presents itself...

          Money to be made in the industry? I really should learn about this!

          1 more TG then double QR to conclude this series?

          Yup! and the ITA 330, as well as some boring American Airlines stuff😅. Went over some of your reports from the past, and unreal to see a report of the Concorde. Any more vault reports you have? hope to see more in the future!

          Have a great day!

  • Quite a trip you've got there traveling through Asia. I'm envious ;)

    Speedy taxiing? Yeah, that must be a pilot rushing to be airborne to make that slot, which he clearly missed and had to wait for his updated slot.

    It's just a shame that the hard product of THAI on their 777 is a lot to be desired and I'm wondering whether they're updating them to a newer cabin anytime soon, however their soft product is often very memorable and does cover some of the negativities of their outdated cabin.

    Thanks for the report.

    • Hi Thomas Dutch! Thanks for your comments!

      Quite a trip you've got there traveling through Asia.

      Thank you! Truly was incredible!

      Yeah, that must be a pilot rushing to be airborne to make that slot, which he clearly missed and had to wait for his updated slot.

      Interesting, thanks for informing me of this. I keep trying to learn everything about aviation, so I really appreciate it. Guess my nightclub theory was wrong😒😅.

      updating them to a newer cabin anytime soon,

      I truly hope so for their sake, perhaps on their new dreamliners but who knows. However, I will also miss the rustic charm of the cabin when they do. Something about the older cabins of the 772 and 773 gives off a relaxing vibe.

      their soft product is often very memorable and does cover some of the negativities of their outdated cabin.

      Couldn't agree more!

      Have a great day, and thanks for stopping by!

  • Hi Razza and thanks for the report!

    Now I can compare between the B772 and B773!

    The lounge looks good but I agree with you it wouldn't be that good for a long stay.

    The seats are much better with this 1-2-1 configuration

    The food looks very good!

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