Review of Delta Air Lines flight from Washington to Miami in Domestic First

DAL

DL - Delta Air Lines

Flight taken on 02 April 2024
DL1444
13:51 02h 31m 16:22
Model Airbus A320
Seat 2F
YGeorgeW
425 · 32 · 2 · 17

Quick Trip to the Beach


Much like the previously leg, this flight was also booked only a little before departure–about 36 hours this time.  Surprisingly the prices were reasonable and I even scored a first class upgrade for a very reasonable cost (a little over $100).

I haven't reviewed a Delta domestic first class flight since 2020, so I figure I'm overdue for a comparison between Delta, United, and American (which I last flew in F at the end of 2022).


Flight routing


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Delta Sky Club (DCA)


Mid-day on this particular Tuesday, the security lines were relatively empty.  I was through CLEAR/Pre-Check very quickly.  The Delta Sky Club can be found walking straight ahead into the B Gates.  To the right is where most of the United flights are, whereas the Delta flights are straight ahead.


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Immediately as you enter, there is a small semi-enclosed area with different seating than the rest of the lounge.


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The main areas of the lounge as standard Sky Club seating throughout.  There were a number of passengers throughout, but unlike major Delta hubs, the lounge was far from packed.  I reviewed this lounge once several years ago and not much has changed.  You see a well-lit lounge with a variety of seating.  Importantly, there are outlets everywhere.





There are also wonderful views of the B and C gates.


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As you might expect, the Sky Club here offers slightly better food than its competition.  I didn't take a picture of the hot buffet options because there were several people getting food before and after me.  I got a slider as well as the chicken and rice–all were okay.





I went to the bar and got a complimentary glass of the sparkling wine.  Here's the full menu:


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DL1444


My ride to Miami was on N352NW, a 26-years old A320-200.

Boarding began on time at 1:15pm.


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Delta offers 16 domestic first recliner seats in a standard 4-row, 2-2 configuration.


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There isn't much to say about these seats: 36 inches of pitch (a little short, but fine for me), an IFE screen, power outlets available in front (as opposed to under the armrest),  A bottle of water and headphones were waiting on the armest.





As you can see, at 5'8, plenty of leg space for me.


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So there was an interesting situation with my seatmate on this flight.  When doors closed at 1:44pm, the seat next to me was empty, which I thought was odd.  There are definitely enough elites in DC where it's highly unlikely someone wasn't going to be upgraded to fill an unsold F seat.  I found out later that the passenger was actually boarded, but chose to sit with whoever he was traveling with for most of the flight, only returning to the seat to eat lunch.

We pushed back at 1:51pm, 4 minutes early and took off at 2:05pm.


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Service began roughly 20 minutes after takeoff.  The FA informed me that they were out of the chicken option (I had forgotten to pre-order before 24 hours because of how rushed everything was).


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You can see the lunch menu below:


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Here's the drink menu:


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Since chicken wasn't available, I went for the beef lasagna.  It was alright, but the salad wasn't very fresh.


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I had a whiskey and coke with my meal (as did my seatmate).  One thing I appreciated on this flight was that trays were cleared very fast after the meal.


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Delta started offering free Wifi to all SkyMiles members (no status required) in 2023.  I hadn't actually flown a Delta flight in all of 2023, so I was only now able to test it.  It had pretty good download speed, though don't expect to be uploading anything in-flight.


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It was a fairly quick flight and soon we could see the South Florida coastline.


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We landed at 4:15 and reached our gate 7 minutes later (more than 20 minutes early).


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Display all

Product ratings

Airline

Delta Air Lines 7.5

  • Cabin7.0 / 10
  • Cabin crew7.0 / 10
  • Entertainment/wifi9.0 / 10
  • Meal/catering7.0 / 10
Lounge

Delta Air Lines Sky Club7.4

  • Comfort7.5 / 10
  • Meal/catering7.0 / 10
  • Entertainment/wifi7.5 / 10
  • Services7.5 / 10
Departure airport

Washington - DCA8.5

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services7.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Miami - MIA7.8

  • Efficiency8.0 / 10
  • Access8.0 / 10
  • Services7.0 / 10
  • Cleanliness8.0 / 10

Conclusion

Lounge: The DCA Sky Club a reasonably spacious and well-light place to wait for your flight. I don't know if Delta has a bank of flights that would cause this place to get very crowded, but in the few times I've been here, it's never been packed..

Cabin & Seat: I think (but am not sure) that Delta's F seats have slightly less pitch, but they do have IFEs. Otherwise I think domestic F seats tend to all be roughly comparable (luckily I've never had to fly an Oasis cabin on AA).

Service: Service was fine, not all that different than I get on AA or UA. The nice touch was how efficient the meal service was, which is very appreciated as it frees the tray table for productivity. I find that this bit is often underappreciated by the airlines.

Meal & Catering: Given that I was in the second row, I was a little disappointed they were already out of one of the three menu options. I wonder if pre-ordering just lets Delta allocate the preexisting load of meals or if it lets them change it based on demand. In any case, the beef lasagna was okay, perfectly edible while not being anything to get excited about.

Bottom Line: Honestly, I'm a little surprised that Delta offers a flight between two AA hubs, but they were definitely the better (and cheaper) choice over AA this time. Given the free Wifi advantage over its competitors, if I'm going to Miami and this fit my schedule I'd definitely pick this flight in a heartbeat.

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Comments (2)

  • Hi George, interesting to see a DL F review to compare with all the UA reviews. Honestly, not super impressed with DL domestic First anymore. They remain the most consistent with in-seat IFE on most domestic subfleets, but otherwise everything else is pretty much like the other US3, and as you mention, DL has tighter seat pitch than AA and UA so that's actually a negative point. The free Wi-Fi is nice, though. Meal looks fine and the portion of lasagne looks decent, but again, nothing really setting DL apart from AA or UA here.

    Thanks for sharing!

    • Thanks for reading, Kevin! Sorry for the very late reply. I agree with you that DL just doesn't have that "premium" edge over AA or UA anymore, if it ever truly did (or was mostly just good marketing). That said, I do think DL tends to price their F more attractively than UA or AA--such that over the years I have been more willing to pay out of pocket for their domestic F product than either AA or UA. The free WiFi is actually a fairly big advantage--now that I need to remain connected even on "vacation" for work purposes, United's lackluster WiFi is a significant disadvantage (whereas before I never even cared).

      interesting to see a DL F review to compare with all the UA reviews

      I promise I don't only fly Star Alliance.

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