Review of Eswatini Air flight from Johannesburg to Manzini in Economy

SZL

RN - Eswatini Air

Flight taken on 31 March 2024
RN104
18:55 01h 00m 19:55
Class Economy
Seat 17A
Lia_K
5,903 · 29 · 14 · 123

My Signature move


Hello and welcome to another Flight Report! 

This is another special FR covering my little detour to Eswatini. Eswatini (formerly known as Swaziland) is a tiny landlocked country on the border between South Africa and Mozambique. Despite its size, the country is very popular for safaris (mainly in Hlane Royal National Park to the East) and so gets a decent number of tourists, although the number is still tiny. 

However, I, to the surprise of absolutely no one, decided to go there not for its safaris or national parks but to fly another random, tiny airline - Eswatini Air! The airline is Africa's newest flag carrier commencing operations on 26 March 2023 flying 2 Embraer ERJ-145 aircraft from Manzini (the country's 2nd largest city) to Cape Town, Johannesburg, Durban, and Harare. I only discovered this airline when I was flicking through FlightRadar24 randomly when planning this trip. And yes, that's how I plan trips. I open up the schedule page on FlightRadar24 and pick the flights I wanna take the most - it's… unconventional… but it works for me. ;)



I aim to offset all of my CO2 emissions from flights. All emissions are calculated using the ICAO Carbon Emissions Calculator and I will be funding projects approved by The Gold Standard.


Video report


Here's the video version of this FR. It's got pretty much the same thing content-wise. 



Johannesburg O.R Tambo International Airport (jnb)


Yup, another JNB FR, here we go again! 

The middle of the airport with international arrivals on the ground floor below. Our flight will be departing from the international terminal (obviously), which will be ahead. 


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Walking there past some more restaurants. Unlike most airports, the landside area actually has a lot more restaurants than the airside area. There's also a food court in the domestic landside area, where I had lunch. 


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The international check-in desks. Unusually, access to this area is only granted after a ticket check. While a lot of countries do a ticket check at the entrance, I've never seen a ticket check done in the airport before check-in. More unusually, this is the only place that requires a ticket check (there's none for the domestic check-in area). I wonder why…


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Anyway, security and immigration took around 10 minutes (it feels so weird to be stamped out when I'm coming back in 2 days), and here's the airside area. 


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There are soooo many duty-free stores. This terminal is much larger than the domestic one, which is kinda surprising considering that there are more domestic flights in the country. 


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Another photo of the area from the upper floor, where the lounges are located. 


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With my Dragonpass, I get free access to 4 lounges here in the international terminal and a further 2 in the domestic terminal. This is the Bidvest Premier Lounge. As you can see, it's fairly quiet (although that's helped by its large size) and there are a decent selection of hot and cold foods. I didn't get much as I just had lunch. 


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Our flight, being an ERJ145, will depart from a remote stand. And here are the bus gates. 


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the flight


Flight time to Eswatini will be 1 hour and, as usual for small airlines flying small planes in Africa, there's no ADS-B data on our flight. 

But here's a nice photo of our plane. 


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Some information about our plane:

Type: Embraer ERJ-145
Registration: 3DC-EAB
First flight: Unknown
Age: ~25 years
Config: Unknown (likely Y50)


A fairly old ERJ-145 with a long history. She started life flying for French regional airline creatively named Regional Airlines, which merged into Air France subsidiary Régional (also a very creative name). which eventually merged into HOP! She then joined Eswatini Air in December 2021, when the airline was founded. 



Photo of the cabin. 


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Tray table and seatback pocket. 


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Unsurprisingly, the seats are unchanged from the aircraft's Air France HOP! days, which means that French is found all over the cabin. 


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The legroom - very good for a regional plane. 


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First views out of the window with a Fastjet ERJ-145 heading… to some far and distant land. 


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Takeoff with a (very grainy) view of the airport apron. 


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With nothing to see outside, let's have a look at the contents of the seatback pocket instead. 

It includes a safety card…


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… and an air sickness bag. 


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Shortly after, a 'disease surveillance form' was handed out. It does exactly what the title states. ;) 


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A photo of the cabin, this flight is around 20% full. 


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Another photo of the cabin, you can see the toilet on the right. 


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Eswatini Air also gives out a snack and bottle of water, which is nice. 


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Descending into Manzini.


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Welcome to the Kingdom of Eswatini! We arrived 25 minutes early, which is impressive for a 1-hour flight. 


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Manzini King Mswati III International Airport (sho)


This is a fairly new airport that opened in 2014 and is the only one in the country that receives scheduled flights. 

Walking to the terminal. 


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It's actually a 3-4 minute walk from the plane across an empty apron. 


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Immigration took around 10 minutes, which included a temperature check. Now, unlike my little Mozambique adventure, I'm sure my itinerary isn't unique, but it's pretty obvious that they don't really get foreigners here. It took so long because the officer had to manually enter everything into the system (as the automatic readers don't work for my passport). After that, he stamped me into the country…. 

… except it was the wrong date. I've got no idea how that happened, especially since our flight is the final one of the evening (did he seriously not use the entry stamp for a full day?) After that was corrected, he also stamped my 30-day 'visa' (technically not a visa but that's what they call it)… 

… except he also wrote the wrong expiry date. I only noticed that when I was in my hotel so it was too late to do anything about it. Luckily, no one cared when I was leaving.


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The 2 stamps with 30th and 31st March. 


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The 'visa' (conveniently stamped on top of a Schengen one) with an expiry date that is 2 months in the past. 



Here's the baggage reclaim area. 


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And here's the parking lot outside. Despite its name, the airport is actually 1 hour away from Manzini. It's not far but it's quite a long drive, especially with cows roaming freely on the road. For context, the Mozambique border on the country's East is only an hour from the airport and the South African border on the North-West is only 1 hour and 40 minutes away. 


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I'll end this FR here. I have 2 days here in Eswatini before heading back to Johannesburg… on another bus (yes, I actually really enjoy long bus trips haha). 

As for Eswatini, the people I talked to described it as being the 'polar opposite' of South Africa, especially when it comes to safety. I spent a day just walking around Mbabane (its capital) and never felt unsafe, although basic precautions and common sense still apply. 

Thanks for reading! ;)

Display all

Tourism bonus

travel illustration

Lia_K invites you to continue reading with the tourism bonus section below :

Product ratings

Airline

Eswatini Air 9.1

  • Cabin9.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering9.0 / 10
Lounge

Bidvest Premier Lounge7.4

  • Comfort7.0 / 10
  • Meal/catering7.5 / 10
  • Entertainment/wifi8.0 / 10
  • Services7.0 / 10
Departure airport

Johannesburg - JNB8.0

  • Efficiency8.0 / 10
  • Access7.0 / 10
  • Services10.0 / 10
  • Cleanliness7.0 / 10
Arrival Airport

Manzini - SHO6.3

  • Efficiency5.5 / 10
  • Access4.0 / 10
  • Services5.5 / 10
  • Cleanliness10.0 / 10

Conclusion

A very nice and short flight with Eswatini Air. Crew is very friendly, seats are comfortable with good legroom and a snack and bottle of water is always welcome. No complaints really and I really hope they do well, although I'm slightly concerned with this flight having a load factor of only 20%.

Johannesburg O.R Tambo International Airport (JNB) - A ton of shops and restaurants, fairly clean and efficient. Once again, no real complaints from me.

Manzini King Mswati III International Airport (SHO) - A tiny international airport serving a tiny nation. I'd strongly recommend renting a car or booking a taxi through your hotel as the taxi service in Eswatini is basically non-existent (apart from the odd one or two in major cities). Apart from that (and the hiccups at immigration), a new and modern airport.

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Comments (14)

  • Hi Lia!

    What a really really cool flightreport into Eswatini Air. Only 20% load factor, I wonder how they are doing financially 🥴. The 145’s are such a fun plane to fly on and combining that with a 1-2 configuration, it’s quite comfy. Cool to see some Lays crisps on the flight, was that the only choice or did they have any others?

    If you don’t mind me asking a question about Eswatini…

    Did you rent a car? If not did you take a taxi from the airport for the hour drive? If so, how much was it? Thanks so much!

    Hope you had a lovely time in Eswatini, happy to hear it was safe. Thanks for sharing this Flight Report!

    • Hi jettoajet!

      Cool to see some Lays crisps on the flight, was that the only choice or did they have any others?

      Haha nope. I was the last person on the last flight. The FA literally just walked up to me with the packet and said "This is all that's left, do you want it?" xD

      Did you rent a car? If not did you take a taxi from the airport for the hour drive? If so, how much was it? Thanks so much!

      Didn't rent a car, I don't drive. I phoned the hotel (Hilton Garden Inn - it's like the only 'major' hotel in Eswatini). Don't remember exactly how much it cost, think it's like ZAR700-800 to Mbabane (which is another 30 minutes from Manzini) if I remember correctly.

      Hope you had a lovely time in Eswatini

      I did! However, I did book a hiking tour on my 2nd day that got canceled due to weather, which was unfortunate.

      Thanks for reading! ;)

  • 1 clap for this! Congrats on the first RN report!

  • Clap, clap, clap 😁

    Hi, Lia! Thank you very much for this splendid report on this exotic airline from an exotic land 😁

    The last two photos are not loading on my cellphone or computer. It might be my problem, but if the same happens to you, the reason for this might be the image file names containing a space after the word "photo". If you delete that space and upload the photos again and insert them into your report, that should solve the issue.

    Thanks again!

    • Hi Pilpintu,

      I’m not seeing any issues on my end. All of my photos are named with the same format so I don’t think that’s the problem.

      Thanks for reading!! ;)

  • Very interesting read of an airline I never heard about and it does seem to be quite nice to fly with them, though that load isn't really promising. Out of curiosity, but what kind of fare were they asking for this leg?

    Thanks for this lovely report.

    • Hi Thomas,

      Can’t remember exactly what the fare was, but it should be somewhere around $60-70 single. Had to search directly on their website as it wasn’t showing up on Google Flights.

      Thanks for reading!

  • Fantastic report as always! You never disappoint with the exotic flights! How cool to see a review on Eswatini Air. The cabin is definitely unchanged from its Air France HOP days. A retro, but comfortable looking cabin, and I always loved the 1-2 configuration on E145s!

    I tried for ages to recover something but sadly it's time to admit defeat. ;(

    Oh no! Sorry to hear that. I clicked excitedly on that Bonus button to discover Eswatini, but nope...haha.

    Thanks for sharing Lia!

    • Hi Kévin!

      Yeah, the 1-2 config is amazing, especially for solo travelers like me. Not often do I get an aisle seat haha.

      I do have a couple of photos from Eswatini on my phone but sadly they're not great. At least I bought some souvenirs so I got something out of this trip, aside from FRs and memories, of course, ;)

      Thanks for reading!

  • Such a cool review, thanks for sharing! It's really concerning that the load factor is so low from Johannesburg, it must be absolutely awful from Durban, unless most people pick Airlink from JNB. Was it super expensive compared to Airlink or something?

    Looks like a good flight although the catering is not quite at the level of South African full service carriers. Did they have beverage options or just water?

    • Hi VM!

      I feel like the load factor was so low mainly due to nobody knowing that they exist - they are a (relatively) new airline with a tiny fleet, after all. The fact that they don’t show up on Google Flights or other booking sites also doesn’t help. The price is pretty similar to Airlink so I don’t feel like that’s the reason.

      And no, it was just water available. I think they load the planes up with the exact number of passengers expected as I got both the last snack and bottle of water they had.

      Thanks for reading!! ;)

      • Oh that makes sense, they're actually very new, I didn't realize that. Hopefully they'll be able to fill their planes as they become more well known. They have plans for significant expansion including flights to Lanseria, but those will probably be even harder to fill.

        Wow, I guess if they have so few passengers it makes sense to just load as much as they need!

  • Cool FR on this airlines I didn't see during my trips in Swaziland (I prefer the old name ahah).

    Thanks to share!

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