Review of Aegean Airlines flight from Geneva to Athens in Business

AEE

A3 - Aegean Airlines

Flight taken on 03 September 2021
A3857
17:05 02h 40m 20:45
Model Airbus A320
Class Business
Seat 1F
bldavid
1,008 · 28 · 2 · 3

I travelled 12 to 18 times a year in most years between 2005 and 2019. Then came covid and I went only on three trips in 2020 and no international trips in until August 2021 but I was finally fully vaccinated so I could travel. First I flew from Iceland to Milan with Wizzair (no flight report), took the train to Geneva (no train report), flew from Geneva to Athens with Aegean (here), then flew from Athens to Paris also with Aegean (here) and flew home to Iceland with the new Icelandic low-cost airline Play (flight report to be published soon).

The best thing about Geneva Airport is that it is very close to the city: it only takes 7 minutes by train. The train was very comfortable.


photo 01

Terminal 1 is just a few minute walk from the railway station.


photo 02

Comfort ended here. The airport was extremely crowded. I saw more people here in a few minutes than the whole day in the city. Geneva is one the wealthiest cities in Europe but its airport is one of the worst. What a shame.


photo 03

I checked in on-line and I only had hand luggage. There was only one check-in desk for business class passengers for 11 different airlines including Aegean. I was lucky I didn't have to wait in line.

Priority security was available and I cleared it in a few minutes.

The central area of the terminal with the board showing all departures.


photo 04

The only available lounge was the Swissport lounge used by many different airlines.


photo 05

The lounge was crowded but I was lucky to get the last available seat. A few minutes later I heard that the lounge staff - who did their best in difficult working conditions - had to send away Priority Pass passengers and ask all others to wait outside as the lounge was full.

There was a serviced bar with a coffee machine and a minimum choice of drinks and snacks.


photo 06

The capuccino was really bad.


photo 07

The choice of newspapers and magazines. Which one would you choose?


photo 08

It's hard to imagine a worse lounge experience. Swissport might explain this with covid-related rules but come on, all restaurants work normally in Geneva, why does the lounge have to be like this?

The view of our plane from the boarding area.


photo 09

Priority boarding was available. The PLF (Passenger Locator Form) for Greece was checked.

The cabin crew welcomed boarding passengers with a smile.

Aegean's business class product is very similar to the one offered by most other airlines for intra-European flights: regular economy seats with the middle seat blocked.


photo 10

Legroom at seat 1F was reasonably good.


photo 11

There was a total of five rows in business class on this flight. The load was 18/20. Economy class also seemed to be quite full.

Boarding was completed at 17.00 for a scheduled departure of 17.05. Push-back was at 17.20. An expected flight time of 2 hours and 15 minutes was announced.

Some views during taxi:


photo 12photo 13

Take-off was at 17.35 from runway 22. Some views after take-off:


photo 14photo 15

Menu cards were distributed a short time later. I pre-ordered chicken when I booked on-line.





The meal was served on a tray.


photo 20

Quinoa Salad with Smoked Salmon, Cherry Tomato, Pomegranate and Rocket Leaves with Vinaigrette.


photo 21

Chicken Thigh with Cheese and Mustard Sauce, Penne Pasta and Cherry Tomato Confit.


photo 22

Blatsiotiko Matured Cheese and Kefalotiri Cheese from the Island of Naxos and Cream Tart with Tahini and Chocolate.


photo 23

Semeli Oreinos Helios white wine.


photo 24

Gastronomics by Stelios Parliaros chocolate was offered after the meal.


photo 25photo 26

The meal was excellent both in terms of quality and quantity for this type of fight. Service by the cabin crew was just perfect: friendly, quick and efficient.

I had a tomato juice before landing.


photo 27

  It was getting dark by the time we were approaching Athens.


photo 28

We landed at 20.40 for a scheduled arrival time of 20.45. Arrival to Athens was quick: the vaccination certificate and the PLF were checked but I was in a taxi less than 15 minutes after our plane landed.

Display all

Product ratings

Airline

Aegean Airlines 8.0

  • Cabin7.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering10.0 / 10
Lounge

Swissport Horizon Lounge2.0

  • Comfort1.0 / 10
  • Meal/catering1.0 / 10
  • Entertainment/wifi5.0 / 10
  • Services1.0 / 10
Departure airport

Geneva - GVA5.5

  • Efficiency2.0 / 10
  • Access10.0 / 10
  • Services2.0 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Athens - ATH8.5

  • Efficiency10.0 / 10
  • Access7.0 / 10
  • Services8.0 / 10
  • Cleanliness9.0 / 10

Conclusion

Geneva airport was overcrowded and the lounge was a total disaster but the flight itself was excellent. While the seating was the typical intra-European business class with the middle seat blocked the meal was very good and the service was faultless.

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Comments (2)

  • Thank you for you report.

    I am shocked by the ground experience at GVA between the single J class counter and the full lounge, this is ridiculous!

    A3 is a solid airline with a reliable catering and professional crews.

    See you

  • Hi Leadership, thank you for your comment. I agree, A3 offers reliable onboard service.

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