Review of ANA flight from Frankfurt to Tokyo in Economy

ANA

NH - ANA

Flight taken on 28 December 2012
NH204
11:30 10h 50m 06:20
Model Boeing 787-8
Class Economy
Seat 27K
Avionero
9,166 · 70 · 22 · 0

Hello, ladies and gentlemen. This is my first report of one of my best flights ever, FRA (Frankfurt)-HND (Tokyo Haneda) with ANA's 787.
I found this outstanding website through a member of www.AeropuertosARG.com.ar, an Argentine commercial aviation website, where I usually write flight reports.
I had planned this trip to Japan by July 2012, but then I suffered an appendicitis that frustrated my vacation and forced me to stay on ground for a while.
Then I had the chance to fly to Tokyo for New Year's Eve, for (my) summer vacation and this time, without my appendix, nothing could stop me…
There are many options to fly from Argentina to Japan, of course not in a non-stop flight. With a stopover in Europe: Air France, British, Lufthansa, KLM, Alitalia, etc. With a stopover in North America: American, United, Delta and even Aeroméxico. Also with a stopover in Middle East: Qatar, Emirates and Turkish. Finally I chose Lufthansa and Star Alliance to get Japan, because I wanted to fly a Japanese airline with a B787 on a long segment.
The journey from my country, Argentina, started 2 days before when I left my hometown, Córdoba (CBA) to Buenos Aires (AEP), with LAN Argentina (4M) in an A320. Then I moved to Buenos Aires Ezeiza airport, where wide bodied aircraft operate. The Lufthansa B744 flight EZE-FRA was uneventful and I had to spend a night in one of the most boring cities I've ever been, since Cocoon Club filed for bankruptcy, last year http://www.factmag.com/2012/09/14/legendary-frankfurt-club-cocoon-club-goes-into-administration/ (yes, I like techno music, but not as much as commercial aviation).
Next morning I woke up early and took the cheap S9 train from HBF station to Frankfurt Airport Terminal 1 where Lufthansa and other Star Alliance members operate. The weather was cloudy and cold, typical in German winter.
After a fast check-in, security scanning and immigration, I enjoyed spotting most of the Lufthansa's fleet aircraft. If we talk about design, FRA has nothing to do with most of mega airports in its league. Terminal 1 is mostly old, boring and dark, but it's friendly spotter with its terrace and big transparent windows.
A Lufthansa's A333


photo 7r21

Air Canada's Boeing 777-300ER


photo gzsq

I liked the LH B747-8i very much, a still very rare machine. I hope we can see it in Buenos Aires soon


photo w87w

And finally I spotted my plane: B787-800. I was really happy to watch a Dreamliner again. It was my third flight on a 787 (after an EZE-SCL round trip with LAN in October 2012).


photo p1000757k
photo p1000775n

Two smiling female FA greeted me at the door with a traditional Japanese bowing. Then I moved to my seat. The cabin was rather empty in Economy Class. It's one of the most exclusive economy class you can find today on a wide body aircraft (112 seats). Also ANA is one of the few (also Japan Ailines, that I remember) that offer 2-4-2 seat configuration on its long range 787 fleet, making an 11 hour flight a very pleasant experience.
The economy seats were clamshell type but with comfortable cushion, although I prefer reclining seats.


photo p1000800o

The PTV was big enough for Economy and with good resolution


photo p1000784w

The airshow map had very good satellite imagery, like this one before take off

photo vtux

Before push-back started I took this picture


photo p1000785s

Once the engines start, there is an electric hum coming from the electric pumps, that you can only hear on a B787. It's a quiet plane although not as quiet as the A380.
Few minutes after take off, cabin crew delivered oshiboris. Then, rice crackers and a drink were served. I chose ANA's original drink. It was one of the most delicious drinks I've ever tasted. Almost an addictive drink :P
Nobody was seating next to me, so I left my empty glass on that tray table.


photo kg37

The B787 amazing wing


photo p1000830p

Few minutes later, lunch (or dinner in Japan's time) was served. There were two options. I chose the Japanese instead of the Western meal.
Miso soup, rice, shrimps and seafood. Everything on a bento style tray. Very original. I preferred to keep the chopsticks as souvenir and use the metal cutlery. A good quality detail, very rare in Western airlines Economy classes.


photo p1000821zw

Shortly after an ice cream and a hot drink were served


photo t9ew

Almost immediately after the cups were collected, the windows were dimmed to give a night effect. Like MARATHON, I hate being forced to shut my windows during daylight…
Boeing 787s don't let you rebel against unjust laws. Cabin crew dimmed the electrochromic windows for everyone, almost until landing…
Darkness was a strange sensation since It was 1PM in Germany and 9AM in Argentina…


photo p1000842x

I couldn't sleep at all, so I visited a lavatory. I found an electronic bidet. I bet only Japanese airlines can offer bidets on their aircraft. A truly national symbol of Japan. Electronic bidets are everywhere in Tokyo: museums, art galleries, airports, hotels and even planes :P


photo p1000838raq

Later I returned to my seat and explored the IFE. It's focused on Japanese music and movies. I don't like Japanese teen pop at all. Fortunately I discovered Asano Sho, a traditional Japanese Shamisen player. Listening to his music relaxed me and made me feel in a Japanese mood…



A few hours later, after watching a documentary about ANA's 60th anniversary (unfortunately in Japanese only) I went to the rear galley. There were fruits, chocolates and crackers available.
The female FA I found there was very nice but shy, like most Japanese girls, I would say. I asked her some questions about the ANA's original drink. Sadly she told me that this incredible drink is sold on board ANA flights only…
I tried to sleep a few minutes and listened to some house music. We were flying over China. I felt nostalgic when I realized I was almost 20.000km away from my hometown, Córdoba…


photo p1000846g

An hour before landing, breaksfast was served. I asked for the Japanese meal again. It was very good. Salmon, potatoes, rice, etc. And, of course my drink. I remember a male FA asked me: Sir, would you like ANA's drink? Last chance to try it.. Of course, I replied with a big smile. At that moment the whole crew recognized me as the ANA's drink addict.. :P


photo p1000847q

And a few minutes before take off the FA I was talking to in the galley brought me this:


photo p1010951a

Can you imagine my surprise? That girl spent some of her free time writing a postcard to me… I fell in love immediately with ANA, Japan and her…
I have no words to express that feeling. Love at first sight…


photo p1010952vq

Finally we landed in Tokyo International Airport, a.k.a Haneda. It was raining and cold (5°C).


photo p1000851b

Last pic of one of my best flights ever


photo p1000852wo

Tourist bonus. I spent one of my best New Year´s Eve at Womb Club. The best club in Tokyo, if you enjoy techno music. For those who like electronic music, Ellen Allien and Apparat from Berlin were the DJs on the main floor. Great club with nice cool people that I would recommmed for single or divorced flight reporters…


photo p1000967i
photo p1000965k
Display all

Product ratings

Airline

ANA 9.1

  • Cabin9.5 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering9.0 / 10
Departure airport

Frankfurt - FRA7.2

  • Efficiency8.0 / 10
  • Access7.0 / 10
  • Services7.0 / 10
  • Cleanliness7.0 / 10
Arrival Airport

Tokyo - HND9.4

  • Efficiency9.0 / 10
  • Access9.5 / 10
  • Services9.5 / 10
  • Cleanliness9.5 / 10

Conclusion

ANA cabin crew is by far the best I've ever seen in an airline.
The ANA's 787 seat configuration with 8 seats abreast and only 112 seats have no comparison in comfort. Meal was simply delicious, if you like seafood.
Maybe they would need more movies in English language, to get a perfect Economy Class.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

0 Clap

Avionero 's latest reviews

Comments (22)

  • Thanks for sharing this great first FR! Been looking forward to your first post--awesome that you started with a 787 flight! The catering looks great and the 2-4-2 configuration is almost a Premium Economy rather than a regular Y. Too bad ANA and JAL have both decided to convert all of their 787s to 3-3-3 configuration.

  • Hi Avionero, thank you for this excellent first FR! Flying to Japan is always a good destination for a first Flight Report.

    What a long trip you've done!

    Catering looks tasty, really representative of japanese excellence.

    Hope to see you again with some new FRs!

    Kristof

    • Hi, Kristof. Thank you!

      ANA and Japanese food is delicious. Luckily I love fish and rice ;)

      More reports are coming as soon as possible...

      Marco

  • Thanks for sharing your first FR and welcome aboard

    Great routing from Argentina to Japan

    Catering looks yummy

    Nice card as memory of the flight... and from the shy FA

  • A very comprehensive first report. Welcome on board. Flying to Japan from Argentina is a very long journey, especially in Economy class.

    You were lucky to have a free seat next to you. It changes many things.

    The catering does look good for a Y class one.

    Your FR drives to your reader the pleasure you had during this flight.

    Thanks for sharing?

    • Papoumada, thank you for you comment!

      I´m glad you like my writing style. I just wanted to express I love flying and travelling. Well, like all of us...

  • I figured out your seat was 27K (guess how, haha!), so you can fill in that data in Section 1.

    I KNEW that the 787 would allow crews to force all windows shut (I wrote that in a comment on one of the first FRs on the 787), and yes, I positively HATE this. ANA can forget about my patronage on long haul flights if there is a chance that they operate a 787 on the route. Even if I brought my own lighting, I hate the idea of being forbidden to look outside. That's really treating passengers like pre-school kids who must take their afternoon nap because Mom said so.

    This is a great first FR (apart from the cabin comfort which should be rated below 5 because of the obscured windows ;). I look forward to reading South Americans FRs with a local's point of view.

    Welcome among FR's contributors !

    • Marathon: now you can read the 27K in Section 1 ;)

      Thank you for your welcome!

      I strongly agree with you about open window shades. You'll see that in my next FR...

      I couldn't rate cabin comfort under 9.5 -despite mandatory darkness-, because I'm in love with ANA... :P

  • Thanks for this good FR and welcome :)

    Beautiful pictures !

    Good catering on this flight !

  • Welcome and thanks for this FR.

    If the counterparty of flying LH and their average service is to get to fly on NH, then it's a good balance.

    I also dream of flying ANA to go to Japan!

    Everything looks so organized and well thought out onboard.

    • KL651, thank you!

      Of course, the Lufthansa's EZE-FRA was an excuse to fly ANA and a couple of Star Alliance Asian members...

      I hope you can fly ANA soon.

  • Thank you for this FR and welcome onboard :) It's a nice start with a B787 flight, scarcely reported so far.

    Catering is pretty good for Y, but it's necessary, taken it's quite a long haul.

  • Thank you for your first report, and welcome.

    Choosing LH and ANA for your trip to Japan was a pretty good idea. ;)

    If interested, you can find in the database two reports (in French) about flights with the 747-8i LH.

    Catering looks good ; Metal cutlery is as well used by LH, LX, OS and TK in the economy cabin.

    I hate when I'm forced to shut the window blind on a day flight.

    Typical japanese electronic lavatory in the 787 !!! LOL

    I can see that Hero jam (made in Switzerland) is served on NH flights, too. ;)

    So kind from the FA to give you this postcard.

    Thansk again, I hope to read your next report soon.

    • Thanks for your comment Numero_2. Sorry for the 6 month delay... :P

      I really wanted to land in Japan on a 787 and at that time I just had 2 options from Europe: ANA from FRA and JAL from SVO. I finally chose NH because I prefered watching the approach to HND before sunrise.

  • omg Apparat in Tokyo for New Year's, I don't think I could give you a better plan! Great FR, really frustrating windows though, with this new electrochromic system there's not even room for some cheating!

  • Thanks for your comment! Tokyo's electronic music scene is so amazing... If you like Apparat, you'll enjoy to see him in Moderat version, in a few weeks... With a FR included, of course ;)

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?