Review of LOT Polish flight from Warsaw to Munich in Business

LOT

LO - LOT Polish

Flight taken on 24 July 2019
LO375
20:20 01h 25m 21:45
Class Business
Seat 1F
FlyAlex
1,162 · 27 · 1 · 6

Hi,

Warsaw's terminal in my opinion is very nice, bright and well structured. I passed a very nice dedicated LOT Business Class Check In area which however I did not se as I hand hand luggage only. 


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Security via a dedicated Priority area was extremely smooth - I was the only passenger there.


The LOT Business Class Lounge offers a rather nice and ary feeling and provides a nice mixture of snacks, drinks and some food options. However I finsihed some work ad just had a drink and some nuts.


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*




Heading to my gate I passed some other LOT Embraers. 


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Boarding started on time and with a nice organized dedicated priority lane. I was greeted very friendly by an older male purser and took my seat in the first row next to the wardrobe. Some nice and relaxed music was playing while boarding progressed.


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Once boarding was completed welcome drinks in plastic cups were offered in Business Class. Orange juice and water was on offer. Today Business Class consisted of three rows seating 4 passengers in total. A curtain divider separated the front cabin from Economy.


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A nice & professional pre recorded safety demonstration followed and during taxiing I spotted some nice soviet style helicopters.


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We reached the runway behind a splendid looking Aeroflot Airbus headed for Moscow.


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We took off into nice sunset skies for a flight of 1 hour 25 minutes.


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Once fasten seat belt signs were switched off linen table clothes were distributed - an extremely rare feature in intra European Business Class cabins!


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Next packaged cold refreshment towels followed.


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After that a trolley appeared and a cold dinner was served. Bread was offered from a basket - however unfortunately bread was served cold and not warmed. Also the purser asked if I needed a cup for tea or coffee later on - I said yes.


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I accompanied that with some wine and water. The meal itself tasted very nice - although a bit on the small side, especially a proper dessert was missing apart from the chocolate.


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A small menu was placed on the tray:


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Later on I ordered some peppermint tea from a selection of different teas served nicely with a separate bowl.


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The flight progressed in very nice sunset atmosphere and after the tray had been cleared away I ordered a Gin & Tonic.


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The drink was served together wit a nice package of peanuts.


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Flight was coming to an end soon and we landed at Munich some minutes after schedule and docked at a pier on K gates satellite building.

Thanks for reading,
FlyAlex 

Display all

Product ratings

Airline

LOT Polish 8.1

  • Cabin8.5 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi6.0 / 10
  • Meal/catering9.0 / 10
Departure airport

Warsaw - WAW8.6

  • Efficiency10.0 / 10
  • Access8.0 / 10
  • Services8.0 / 10
  • Cleanliness8.5 / 10
Arrival Airport

Munich - MUC8.2

  • Efficiency7.0 / 10
  • Access7.0 / 10
  • Services9.0 / 10
  • Cleanliness10.0 / 10

Conclusion

LOT provided some very nice and friendly Business Class service on this short flight. However adding warm bread and a proper dessert to the meal service would be a nice additional gesture.

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