Review of American Eagle flight from Charlotte to Toronto in Domestic First

INTRODUCTION

Welcome back!
This report is covering leg 4 of 4 of a trip down to Orlando this past April. Originating in Toronto, my booking took me through Charlotte. Today's VERY SHORT report highlights the service between CLT and YYZ. AA operates a massive operation out of Charlotte, post merger. The hub has been seeing growth between CLT and Europe and also the Caribbean. Having travelled through this gateway multiple times, the increase of passengers is quite evident.  

 Todays flight was delayed by almost 3 hours and as a result AA's booking system automatically rebooked me on later flights. Initially, checkin crew bumped me out of First class into economy but I REFUSED to take that flight. Luckily, the crew at the gate found me a seat. 

What I thought would be a tight connection turned in to an almost sleep over in CLT. Due to the massive amount of delays, most departing flights left later than scheduled in order for incoming passengers to make their connections. Concourse E was packed, but passenger traffic got lighter and flights boarded.

aircraft: N567NN; Bombardier CRJ-900; 4.4 Years

Cabin 

As it was dark outside and nothing to look forward to service wise I took a nap and woke up in YYZ. 

Our aircraft parked amongst the US carriers at Terminal 3

Our route from Flightradar24.com