Review of American Eagle flight from Washington to Raleigh in Economy

EGF

MQ - American Eagle

Flight taken on 21 December 2018
AA5661
17:40 00h 50m 18:30
Class Economy
Seat 17A
JonathanL
313 · 9 · 0 · 2

Greetings from DCA! I am about to embark on a trip to Europe. After taking a taxi to DCA, I headed to the bag drop to check my bag. Immediately after, I headed to the security checkpoint. I breezed through security thanks to TSA PreCheck and was airside less than 15 minutes from arriving at the airport. 


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Due to gate checking all rollaboard bags, boarding was delayed by 20 minutes. Eventually, boarding was called, and I was on the plane 15 minutes afterwards. At the door, I was greeted by two disinterested flight attendants. I was pleasantly surprised that the flight was operated by a CRJ700 with the later-iteration interior. Due to that, the cabin felt relatively fresh. I settled into my seat, 17A, which had pretty decent legroom. 




There was a sense of urgency to pushback to make up for the delay. Alas, there was a slight mechanical delay, so we had to wait for that to be sorted out. After, there was a manual safety demonstration followed by a quick pushback and taxi to the runway. 


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We had a steep takeoff, followed by an announcement saying that there wouldn't be a drink service due to the length of the flight. I'm calling BS here since I have been on considerably shorter flights with a drink service. The flight attendants spent the rest of the flight chatting in the galley. 



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The rest of the flight went by rather quickly and we were soon on the ground. One thing I found amusing was that when the flight attendant made his arrival announcement, he said, "Welcome to Grand Rapids," instead of Raleigh/Durham. Hmm… Anyways, we were held for half an hour on the ramp waiting on a gate to open up. This provoked angst among quite a few passengers that were connecting to the flight to London later that evening, as I was. When I got off, I had to wait at the top of the jetbridge for an extended period of time waiting for my gate-checked bag. I made it to my flight to London just as it was on final call.
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Display all

Product ratings

Airline

American Eagle 5.1

  • Cabin7.5 / 10
  • Cabin crew6.0 / 10
  • Entertainment/wifi7.0 / 10
  • Meal/catering0.0 / 10
Departure airport

Washington - DCA9.4

  • Efficiency9.0 / 10
  • Access10.0 / 10
  • Services8.5 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Raleigh - RDU8.1

  • Efficiency8.0 / 10
  • Access7.5 / 10
  • Services8.0 / 10
  • Cleanliness9.0 / 10

Conclusion

A pretty disappointing flight, which is all too common with American.

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