Review of TAP Air Portugal flight from Lisbon to Helsinki in Business

TAP

TP - TAP Air Portugal

Flight taken on 07 October 2016
TP797
21:40 04h 20m 04:00
Model Airbus A320
Class Business
Seat 1A
FConceicao
1,603 · 53 · 2 · 5

Hi, This is my flight report from Lisbon to Helsinki with TAP Portugal, the Portuguese Flagship Airline, and member of Star Alliance, in Business Class.
The fligh duration was 4h20 and arrived on time.
Check also my trip report in Helsinki: Lost whit Fabio

MORE ABOUT THE FLIGHT

Airline: TAP Portugal – Flight: TP797 – Route: Lisbon – Helsinki
Check-in: 6 – Time: 20h15
Seat: 1A – Class: Business
Boarding: 21:10 – Gate: 24
Scheduled Departure: 21h25 – Actual Departure: 21h40 (15min delayed) – Runway: 03
Scheduled Arrival: 04h00 – Actual Arrival: 04h00 (On time) – Runway: 04L
Disembarking: 04h10 – Baggage Claimed: 04h25
Aircraft: CS-TNN – Type: Airbus 320-214 – Name: Gil Vicente – Age: 14y
CHECK-IN & SECURITY

I arrived in the Airport at 8:10pm and checked-in in TAP Portugal business class and Economy Plus class Check-in area in the entry of the Airport. After the quick check-in I went to security priority access and the process was very fast with no queues.
Departures entry


photo helsinki oct-2016 3photo helsinki oct-2016 4

FIDS


photo helsinki oct-2016 2

Check-in area for TAP Portugal Business Class, Economy Plus and also to Oporto flights


photo helsinki oct-2016 6photo helsinki oct-2016 5

After check-in is time to go to the security


photo helsinki oct-2016 1photo helsinki oct-2016 11

Check-in area for Economy Class


photo helsinki oct-2016 12photo helsinki oct-2016 13

Way to the Security priority access


photo helsinki oct-2016 14photo helsinki oct-2016 15

DEPARTURES

Lisbon Airport Departures area is a renovated area, full with free-shops, also with very known international brands and a food-court.
Duty Free stores just after security



Food Court


photo helsinki oct-2016 57photo helsinki oct-2016 58

LOUNGE

Although Lisbon Airport is the main hub of TAP Portugal, the airline doesn’t have any own Lounge, so I went to ANA Airport Lounge, located above the Food Court.
The lounge have 2 seating/relaxation areas, a zone with 3 computers, smoking room, shower facilities (located in the bathroom). In terms of food and beverages its very limited. The dining area was also very dirty because anyone took away the dirty dishes during the time I stayed there (like 30min).
In my opinion TAP deserves better in their own hub
Entry


photo helsinki oct-2016 46

Magazines Rack


photo helsinki oct-2016 30

Food



Dirty dining area


photo helsinki oct-2016 33

Seating area



Bathroom and Showers


photo helsinki oct-2016 44

Multimedia area


photo helsinki oct-2016 45

BOARDING

At boarding gate was announce that the flight going to be delayed for 20min because of the late arrival of the aircraft and so the boarding started 20min delayed.
The aircraft for that night


photo helsinki oct-2016 59photo helsinki oct-2016 63photo helsinki oct-2016 71

Boarding area


photo helsinki oct-2016 73

My boarding pass


photo helsinki oct-2016 74

In the way to the aircraft


photo helsinki oct-2016 75

FLIGHT

I was seated at 1A, in business class and had all the row for me.
My seat



Lavatory for Business Class


photo helsinki oct-2016 93photo helsinki oct-2016 100

The cabin in the end of the aircraft


photo helsinki oct-2016 110

CATERING

For dinner in Business Class they had just one option: Starting with a Salt Cod Confit and Green Salada, the main course was Ricotta Bauletti Pasta with Béchamel Sauce and Pistachios and ended with Chestnut Pudding. They also have a good selection of Portuguese wines: Luís Pato Blanc de Blancs Sparkling 2015, Quinta da Alorna White 2015, Esporão Verdelho White 2015, Dona Maria Red 2013 and Vale da Raposa Red 2014.


photo helsinki oct-2016 90photo helsinki oct-2016 91

ARRIVAL

I arrived by the south in the most remote runway. Then the aircraft taxied to the Gate, in the opposite side of the airport. The disembarking was really fast and the baggage claiming was also very quick.


photo helsinki oct-2016 113

Thank you for reading

Display all

Product ratings

Airline

TAP Air Portugal 9.0

  • Cabin8.5 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering9.0 / 10
Lounge

Independent Lisbon Lounge4.3

  • Comfort6.0 / 10
  • Meal/catering2.0 / 10
  • Entertainment/wifi5.0 / 10
  • Services4.0 / 10
Departure airport

Lisbon - LIS7.9

  • Efficiency8.5 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness6.5 / 10
Arrival Airport

Helsinki - HEL7.9

  • Efficiency9.0 / 10
  • Access7.5 / 10
  • Services7.0 / 10
  • Cleanliness8.0 / 10

Conclusion

That was a very nice flight with TAP. The Business Class service continues very good but TAP must create their own Lounge at Lisbon because the ANA lounge is a thousand miles away from the oldest TAP lounge.

Did you enjoy reading this?

Let the author know by sharing a clap! It will be greatly appreciated!

5 Clap

FConceicao 's latest reviews

Comments (2)

  • Thanks for this FR.

    TAP must be the only world class airline to not have its own lounge in its hub.

    The dinner is ok but the lack of choice is not acceptable for such a long flight.

    Was there any other service after dinner ?

  • Thanks to share this FR !

    Same comment as KL651.

    The lounge in Lisbon is really nice but the supply of food is not extraordinary...

Login to post a comment.
Flight-Report

Ad Blocker Detected

Flight-Report is a free website hosting more than 500 000 pictures and 17 000 reviews, without ads, this website can't exist.

If you enjoy our website, we would greatly appreciate it if you could disable your ad blocker to support us. Thank you for your help and understanding!

How to Allow Flight-Report.com?