Review of KLM flight from Amsterdam to Helsinki in Business

KLM

KL - KLM

Flight taken on 11 November 2016
KL1171
20:30 02h 25m 23:55
Class Business
Seat 2F
FlyAlex
1,133 · 10 · 1 · 0

Hello,
As I had enough transfer time at Schiphol I visited the KLM Crown lounge in Schengen area.
I found a quiet seat in the end corner of the lounge and in general I think the lounge has a nice design and atmosphere.
Also drink and snack choices were fine.


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Boarding was almost finished when I reached our gate at the far end of D gates pier.
A friendly crew welcomed us on board and I settled into my window seat 2F.


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In total the Business Class cabin consisted of 3 rows and only 6 seats of 12 were occupied this evening.
This meant a nice and calm atmosphere and a friendly flight attendant distributed a choice of newspapers while still parked.


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We departed on time and started our route towards the Northern end of Europe.
Soon after take off menus was distributed and there was a choice of two hot main courses tonight: Chicken or fish.
Afterwards aperitif service was conducted and I opted for a gin and tonic which was served with some almonds.


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Next hot towels were distributed before the meal was served.


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I opted for the fish and the whole meal tasted great and is very well done by KLM for an intra European service wih 2 hours 15 minutes flight time.


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After the meal service I enjoyed some tea and a glass of Amarula. Cabin crew also distributed after dinner pralines which was a great touch.


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The flight passed by very smoothely and with a very relaxed and unrushed service.
During descent we had some great views of Helsinki before we tuched down at Helsinki where winter was in full swing with minus 13°C and masses of snow.


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We parked next to a Tuifly Nordic Boeing 737.


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Display all

Product ratings

Airline

KLM 7.5

  • Cabin8.0 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi3.0 / 10
  • Meal/catering10.0 / 10
Lounge

KLM Crown Lounge8.3

  • Comfort9.0 / 10
  • Meal/catering8.0 / 10
  • Entertainment/wifi8.0 / 10
  • Services8.0 / 10
Departure airport

Amsterdam - AMS7.9

  • Efficiency8.0 / 10
  • Access8.0 / 10
  • Services8.0 / 10
  • Cleanliness7.5 / 10
Arrival Airport

Helsinki - HEL9.5

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10

Conclusion

This was one of the best intra European Business Class service I had.
KLM did a great job with a very relaxed service including aperitif, hot towel and hot dinner with meal choices.
Crew as always with KLM was very friendly also.

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Comments (1)

  • Thanks for this FR.

    Really good and comprehensive service indeed.

    This really must have made the flight go by quickly.

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