Review of Cathay Pacific flight from Hong Kong to Chicago in First

CPA

CX - Cathay Pacific

Flight taken on 31 December 2015
CX805
11:50 14h 35m 12:25
Class First
Seat 1K
Rewardflying
2,636 · 23 · 3 · 0
photo cx hkg-ord cover.

Unfortunately I wasn't able to visit the Pier First or Wing First. Really this was the only disappointment of my whole trip. My departure gate was about as far away from these lounges as you can get and I didn’t have a wide connection window in the first place. I entered the Dragon Air lounge across from my gate for 5 minutes. It was nothing special.
Maybe it was all the hype about how great Cathay Pacific’s first class product is that made entry into the cabin a let down for me. There is nothing wrong with the cabin, I just wasn’t wowed. It’s plain, one tone and nondescript. But then when you consider CX’s livery I guess it’s to be expected. Take for instance the white flower. Nice touch but again very bland versus say the red rose of Lufthansa that pops. Ok, enough of the whining, this is Cathay Pacific First Class!


photo cx hkg-ord cabin flower.

First class has 2 rows of 3 seats. The seats are semi-enclosed “suites” which are well documented. They are nice, but not great in my opinion. To make the cabin more spacious the overhead bins have been removed and each suite has a cabinet to hold your carry-on, assuming it fits which mine did not. In that case you can place it under the ottoman which I did and was fine. The cabin on this plane had seen better days. Some of the trim was cracked, there were a lot of scuff marks. It just looked a little worn which happens with constant use. What was most noticeable were the lavatories that were standard 777 size. Smaller than EVA Air business class lavatories.


photo cx hkg-ord seat 1.photo cx hkg-ord seat 2.photo cx hkg-ord seat 3.

Seatguru has 1K yellow for possible galley noise. I ignored it. They are right. While I had a fantastic crew, for some reason it was important to rearrange the silverware in the galley for the couple hours I tried to sleep. If you get to travel on Cathay Pacific in first, try and avoid 1K. The other issue is I was never offered a mattress pad. I was given a blanket but not the pad. Apparently on CX you have to request the mattress or to have the bed made.


photo cx hkg-ord seatguru.

The best seats in the first cabin are probably 1A, 2A and the rest of row 2. However if you call for 2A, which I did, the agent I spoke with told me that 2A has a bassinet and if someone in first class was carrying a baby they would get that seat and I would be moved. So I passed on the seat, foolishly.
For those interested in business, the mini-cabin rows 11 and 12 looked pretty private. But if you want open space this is not for you as with the privacy comes confinement. Cathay reserves the first class cabin seats as well as row 11 as priority seats, so a call to them direct is necessary to procure one. Row 11 also has the bassinets. And once my seat was assigned, neither the mobile app or the website would allow any change.
Amenity kit:
The pajamas are super comfortable. They are tailored by a company called PYE. The pajamas are delivered in a cloth sac. Be sure to keep the sac and read the tags. There is a coupon worth 500HKD or a special gift from any PVE store in Hong Kong or China. Another FC passenger showed me the gift he received, 6 beautiful handkerchiefs. And the coupon is good until 2025! The pajamas run large in size so if you are borderline L, get the M. With regard to the amenity kit, it was nothing special. Just the essentials.


photo cx hkg-ord pj bag.photo cx hkg-ord pj gift card.photo cx hkg-ord amenity kit.

The champagne on board was Krug Grande Cuvée. And if that sounds familiar it is because EVA Air business class served it as well. Cathay had a nice selection of wines too, mostly french, 4 reds and 3 whites.


photo cx hkg-ord menu champagne.photo cx hkg-ord menu wine 1.photo cx hkg-ord menu wine 2.

Great selection of food, both International and Chinese cuisines. The bottom line is the amount of food served on this flight was unbelievable


photo cx hkg-ord menu 2.photo cx hkg-ord menu 3.photo cx hkg-ord menu 4.

After suggesting you shouldn't order steak on a plane in the United review, I ordered the steak. Without going into all the details, I will say that the steak was worthy of being served in a fine Chicago Steakhouse. When I asked for it medium rare the Flight Attendant looked at me like, hey buddy you’re on an airplane, that’s not possible. However she pulled it off. The steak was excellent as was every dish. Rating the food quality on this flight is quite high, with the only negative being the accompaniments to the steak which were just ok.



Mid-flight soup


photo cx hkg-ord food snack soup.

Breakfast: LH was much better!


photo cx hkg-ord food brkfast.

IFE:
Bose noise cancelling headphones, huge monitor, large selection of current and classic movies and TV shows in English and Chinese along with an air show made this a very enjoyable flight. AvGeeks have to like the outside camera!


photo cx hkg-ord ife 6.

Flight Crew:
While I could nit pick and say there were a couple missteps, this flight crew was actually fantastic. They didn’t hovering over you every few minutes, but would come instantly if you rang the call button and would regularly drop off a fresh bottle of Evian when needed.
The prior night an Air Canada flight from China to Toronto hit a patch of severe turbulence caused by mountain waves over the coast of Alaska and 20 some people were hurt, requiring the plane to divert to Calgary. This crew was aware of the incident. As we approached the same area with the slightest bump, the seat belt sign went on. Then it got bad, severely bad. In fact the my FA who has been flying for 23 years said it was the worst he’d ever experienced. But this flight crew reacted quickly and no one was hurt. Lesson, always keep your belt on.
This plane was fairly new having been delivered in September 2013, so slightly more than 2 years old. As mentioned the cabin was showing some signs of wear and tear and I’m sure this was the original cabin. It really didn’t matter, other than the 10 minutes of turbulence it was a smooth, pleasureful 14 hours in the sky.


photo 20151231 cx806 hkg-ord.

link to rewardflying blog for this flight

Display all

Product ratings

Airline

Cathay Pacific 8.0

  • Cabin7.5 / 10
  • Cabin crew8.5 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering8.0 / 10
Departure airport

Hong Kong - HKG7.3

  • Efficiency8.0 / 10
  • Access8.0 / 10
  • Services5.0 / 10
  • Cleanliness8.0 / 10
Arrival Airport

Chicago - ORD6.1

  • Efficiency7.5 / 10
  • Access5.0 / 10
  • Services5.0 / 10
  • Cleanliness7.0 / 10

Conclusion

CX first is ranked near the top of all first class products you can fly. Not that I have tried them all, but I liked LH a little more over CX. The Lufthansa first class cabin is gorgeous. The seats were equally comfortable and the food was similar, mostly good with a couple missteps. The first class treatment in FRA puts Lufthansa on top. (But I did miss out on the HKG first class lounge.) Would I fly CX first again, absolutely! But I think my next CX flight will be in business class as it really looks like a nice product.

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Comments (3)

  • Thank you for sharing your experience.

    Too bad you didn't have enough time to visit the main CX lounges because G16 Dragonair lounge is just dreadful.

    I don't understand why this lounge hasn't gone to renovation yet.

    Never ever have a seat next to the galley. But I concur that it's not easy to block a seat on CX FCL. On my last trip, CX website showed a full cabin. The next day, I call to block an A seat and the agent told me that I had choice from the 6 suites which were all available.

    I usually buy PYE shirts when I go to HK and I must admit that they are very good quality. I also like Aseop and the box provided.

    Menu is quite good but I'm a little bit disappointed by the dessert. It seems to be an unfashionnable cake because I already had it thrice. Ok, it's quite good but come on, this is First Class.

    Your steak looks amazing, BTW.

    I'm a little bit surprised by the Cabin Crew rating. You wrote they were fantastic.

    • The crew was great, except for the clanging of the silverware! Agree on the dessert, actually the meal itself was pretty nondescript. The food I've had on Austrian and Turkish was more exciting, and that's in business class. But caviar is nice, something you probably never order out. I'm going to get some shirts in Shanghai over the summer and trade-in my coupon. Flying Finnair A350 there!

  • Lovly product and service. The meet look a little gross but CX have a great product in earth and in the air.

    Great Report

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