Review of Brussels Airlines flight from Brussels to Nápoli in Business

BEL

SN - Brussels Airlines

Flight taken on 17 April 2016
SN3169
10:50 02h 15m 13:05
Model Airbus A319
Class Business
Seat 1A
Bargi62
1,673 · 57 · 1 · 0

Hello! Welcome to my first report from BRU since 22/03:one month ago terrorist attacks hit Brussels Zaventem airport.
French report :http://flight-report.com/fr/report-13985.html has been lost related to V3 migration!
I'm back at Brussels Airport Zaventem on sunday 17/04:


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On top of the usual security measures,I know that additional controls take place.
Just after a short night we arrived earlier to the airport:
First, all cars and their passengers are screened on the A201 access road by the army via a checkpoint
Traffic is very busy:


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Car parks are now available:it's not difficult to find a vacant parking space in Reservation zone.


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Before we are allowed to the temporary check-in area, an additional police control, ID and boarding pass control take place.
Only the actual passengers are admitted, the people who come to see them off are not allowed in this zone.


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The actual check-in area is too small:It took us 1H30 to drop-off bags and obtain boarding pass!


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There are no are queue lines dedicated to priority,no shopping opportunities in this temporary departures hall,


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Everybody bypass the self-service check in kiosks


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Once we’ve checked in, we have to ascend via stairs to reach the main terminal building.
There is an elevator to reach the Connector, but it is strictly reserved for passengers with reduced mobility.
Finally we arrived airside after having passed the usual access and security control but today Fast lane is not open.


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The Connector is extremely sunny with large panoramics windows


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Just behind:the check-in area is completely out of order:


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Tintin's rocket from "Objectif Lune"is still in place:


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Duty-free,some shops and bars were open.


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Unfortunately we don't have enough time to go to the Loft lounge located across from gate A 42


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Flight is on time and we head to the departure gate A40 where I can shot my plane



Terminal A is unusually quiet


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Some shots of BRU's airside with a small number of planes


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Boarding has just begun with Business class
Proceeded to my seat at 1A:row with the most legroom:


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Boarding in progress with our travelling companion


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Flight is not full,we are alone in J


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Neighbours:


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Safety-card and inflight magazine


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Daily newspapers


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Push back was on time


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take-off and overflight of Bruxelles suburb


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Just after take-off the in-flight service began with the welcome drink:gin tonic


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The meal was from economy class,Business meal was not available on this short flight!


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View of the lavatory


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Awesome views of Alps


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I

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Italian lakes


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Gulf of Genoa


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Elba Island


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FCO


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air2air


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We started the descent into NAP with a view on the volcano Vesuvio and Naples


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Landing


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Passed a MD82 while during taxi to the gate.


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We arrived a few minutes behind schedule.


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Thanks for reading!

Display all

Product ratings

Airline

Brussels Airlines 6.1

  • Cabin6.5 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering4.0 / 10
Departure airport

Brussels - BRU5.0

  • Efficiency5.0 / 10
  • Access5.0 / 10
  • Services5.0 / 10
  • Cleanliness5.0 / 10
Arrival Airport

Nápoli - NAP5.8

  • Efficiency6.0 / 10
  • Access7.0 / 10
  • Services5.0 / 10
  • Cleanliness5.0 / 10

Conclusion

BRU experience with temporary check-in desks is acceptable in this context:congratulation to all the staff involved in the restart of the airport.
It was a pleasant flight:
SN:they have a good cabin comfort and good crew but catering is not the priority of this airline even in business class.

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Comments (1)

  • thanks for sharing your trip report. nice to see BRU restart operation in all its condition. and..... agree with you, catering must be a point for SN to be concerned

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