
Hainan Airlines is a Chinese carrier. Travellers rate it 8.0/10 on average, indicating exceptional service. This rating is superior the average of other carriers. Over the last 12 months, the average rating has been stable.
Strengths:
- Cabin crew is valued.
- Entertainment / WiFi is particularly valued.
- In-flight meals and cabin comfort are highly valued.
Weaknesses:
- Entertainment / WiFi is below compared to competing carriers.